Lead Technical Product Manager

Mercury Insurance Services, LLC

7h•$118,664 - $230,619

About The Position

Join an amazing team that is consistently recognized for our achievements and culture, including our most recent Forbes award of being one of America's Best Midsize Employers for 2025! Position Summary: The Lead Technical Product Manager serves as a strategic leader responsible for establishing and communicating portfolio-level vision while managing complex products or small portfolios with active development roadmaps. The position demands exceptional influence and communication skills to work effectively across technical product teams, cross-functional business teams, and executives using both direct and earned leadership. The Lead Technical Product Manager will mentor team members in discovering user problems, finding solutions, creating viable delivery plans, and coordinating resources to execute successfully. This role is ideal for a seasoned professional who can balance strategic thinking with hands-on execution while fostering a culture of continuous improvement and agile software delivery practices.

Requirements

5+ years in Product Management
3+ years of Sr. Manager level work, including hiring and developing managers and senior individual contributors
5+ years experience working collaboratively with product, engineering, design, and user research teams
Exceptional business, design, communication, and people management skills.
Ability to work as a partner and peer to your partners in product, leadership, engineering, and customer experience.
Ability to utilize your full range of people and product management skills to help these teams be successful.
Ability to navigate through ambiguity and drive strategic direction.
Ability to collaborate cross-functionally with both business and technical stakeholders and influence other leaders.
Comfort operating at different vertical levels at the organization including individual contributors to senior executives.
Ability to build ground-up solutions where none exist including all steps of ideation, design, implementation and monitoring.
Strong financial acumen and data-driven approach to solving problems.
Passionate about customer and agent empathy.
Strong verbal, oral, and wrtitten communication skills.

Nice To Haves

7 or more years of experience in building core components and functionality in support of large scalable platforms
Highly technical background including knowledge around PaaS, APIs, UI, etc.
Prior experience working directly with customers and agents
MBA a strong plus.

Responsibilities

Build and manage a talented, diverse, inclusive team of product managers, owners, and associates
Shape the product tech roadmap, both short term and long-term
Partner closely with a team of product managers, engineers, user experience, customer experience, data analysts to deliver high quality experiences across markets, platforms, and product surfaces
Implement and foster adoption of product management processes and best practices across the team
Craft and own the tech vision for the product space in the organization and steer the team and experiences towards that North Star
Develop product talent to build a thriving culture where the team grow in their careers and feel a strong sense of belonging and impact
Other functions may be assigned

Benefits

Competitive compensation
Flexibility to work from anywhere in the United States for most positions
Paid time off (vacation time, sick time, 9 paid Company holidays, volunteer hours)
Incentive bonus programs (potential for holiday bonus, referral bonus, and performance-based bonus)
Medical, dental, vision, life, and pet insurance
401 (k) retirement savings plan with company match
Engaging work environment
Promotional opportunities
Education assistance
Professional and personal development opportunities
Company recognition program
Health and wellbeing resources, including free mental wellbeing therapy/coaching sessions, child and eldercare resources, and more