Lead Technical Operations Specialist

General Dynamics Mission Systems • HI-Wahiawa, HI

7d

About The Position

At General Dynamics Mission Systems, we create the technologies, products and services that help our nation’s heroes keep our nation safe. The work we do is so advanced, we are continuously moving the boundaries of what’s possible. Here you’ll work with the best and your talent will be front and center on projects that impact the world. Are you up to the challenge? We apply advanced technologies such as Artificial Intelligence, Blockchain, AR/VR, Cloud Native and Quantum Physics to solve our customers’ missions in cyber, RF, undersea, interstellar space and everything in between. The Lead Tech Operations Specialist will provide monitoring, statusing and maintenance of network operations, to include switching equipment, radio equipment and data communications equipment. They will be responsible for the operations of the watch floor and all processes and procedures for the watch floor. They'll be the primary point of contact for administrative communication between other function area groups as well as leadership. Utilizing your sound technical competency, you’ll participate in the strategic planning for new project(s), developing creative applications and providing effective mentoring for team members. What you’ll experience: Technologies that aren’t just top-notch, they’re often top-secret A team of bold thinkers committed to exploring what’s next Opportunities to gain new knowledge - as it’s discovered What you bring to the table: A Bachelor’s degree in a related specialized area or field or equivalent plus a minimum of 5 years of relevant experience; or Master's degree plus a minimum of 3 years of relevant experience Extensive knowledge of communications systems and network operations Strong technical competence in monitoring, fault management and fault isolation of systems or networks Solid knowledge in the technical application of network management systems and corresponding tools such as HP Openview GUI interface, Linux and Windows OS and REMEDY (or equivalent) based trouble reporting and tracking Ability to utilize your influence to obtain internal resource, commitment and support What sets you apart: Seasoned professional able to develop solutions to highly complex problems that require significant ingenuity, innovation and creativity Solid communication skills to interface with customers on the system or network Commitment to ongoing professional development #CJ1

Requirements

• A Bachelor’s degree in a related specialized area or field or equivalent plus a minimum of 5 years of relevant experience; or Master's degree plus a minimum of 3 years of relevant experience
• Extensive knowledge of communications systems and network operations
• Strong technical competence in monitoring, fault management and fault isolation of systems or networks
• Solid knowledge in the technical application of network management systems and corresponding tools such as HP Openview GUI interface, Linux and Windows OS and REMEDY (or equivalent) based trouble reporting and tracking
• Ability to utilize your influence to obtain internal resource, commitment and support
• Department of Defense Top Secret security clearance is required at time of hire.
• Applicants selected will be subject to a U.S. Government security investigation and must meet eligibility requirements for access to classified information.
• Due to the nature of work performed within our facilities, U.S. citizenship is required.

Nice To Haves

• Seasoned professional able to develop solutions to highly complex problems that require significant ingenuity, innovation and creativity
• Solid communication skills to interface with customers on the system or network
• Commitment to ongoing professional development

Responsibilities

• Provide monitoring, statusing and maintenance of network operations, to include switching equipment, radio equipment and data communications equipment.
• Responsible for the operations of the watch floor and all processes and procedures for the watch floor.
• Primary point of contact for administrative communication between other function area groups as well as leadership.
• Participate in the strategic planning for new project(s), developing creative applications and providing effective mentoring for team members.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees