Lead Technical D365 Architect

Clifton Larson Allen•Dallas, TX

41d

About The Position

CLA is looking to hire a Lead D365 Solutions Architect to join our growing Enterprise IT team. About the role: The Lead D365 Solutions Architect This role works closely with IT and Firm leadership to set strategic direction for the Firm. You will possess extensive knowledge and experience in designing, implementing, and optimizing Dynamics 365 solutions, with a particular focus on Customer Insights and CRM. This role requires a deep understanding of data integration, customer data platforms, and advanced analytics to drive customer engagement and business growth. As a Lead D365 Solutions Architect, you will be part of: Solution Design: Architect and design comprehensive solutions within the Marketing Technology stack, focusing on Dynamics 365 Customer Insights and CRM to meet specific business needs. Ensure solutions are aligned with the overall technology strategy and architecture standards of the organization. Development: Develop custom applications, workflows, and integrations within Dynamics 365 and Power Platform to enhance business processes, particularly focusing on the needs with Marketing and Sales. Integration: Deep understanding of D365 API integration from microservices, 3rd party apps, and custom-built applications. Integration experience with Synapse, Data Lake, and Dynamics Managed Environments. Implement data governance and data quality measures to ensure the accuracy and reliability of customer data. Collaboration: Work closely with cross-functional and technical teams including marketing, business development, cloud services, enterprise architecture, and other IT and business teams to ensure successful design, deployment, and adoption of Dynamics 365 solutions. Documentation: Create and maintain comprehensive technical documentation of solution designs, implementation plans, and best practices. Analytics & Insights: Leverage Customer Insights to analyze customer behavior and generate actionable insights that drive personalized customer experiences and business growth.

Requirements

Nine (9) years of proven experience with Microsoft Dynamics 365, including Dynamics CRM and Dynamics Customer Insights, and Power Platform tools
Bachelor's degree is required. Combination of relevant experience, education, and training may be accepted in lieu of degree.
Strong understanding of data modeling, database design, and ETL processes.
Experience with API integration and data connectors including custom connectors.
Familiarity with Agile development methodologies.
Experience with Azure services and other Microsoft 365 tools.
Knowledge of programming languages such as C#, JavaScript, or Python.
Microsoft Certified: Dynamics 365 Fundamentals (CRM)
Microsoft Certified: Dynamics 365 Customer Insights
Microsoft Certified: Power Platform + Dynamics 365 Solution Architect Expert

Responsibilities

Architect and design comprehensive solutions within the Marketing Technology stack, focusing on Dynamics 365 Customer Insights and CRM to meet specific business needs.
Ensure solutions are aligned with the overall technology strategy and architecture standards of the organization.
Develop custom applications, workflows, and integrations within Dynamics 365 and Power Platform to enhance business processes, particularly focusing on the needs with Marketing and Sales.
Deep understanding of D365 API integration from microservices, 3rd party apps, and custom-built applications. Integration experience with Synapse, Data Lake, and Dynamics Managed Environments.
Implement data governance and data quality measures to ensure the accuracy and reliability of customer data.
Work closely with cross-functional and technical teams including marketing, business development, cloud services, enterprise architecture, and other IT and business teams to ensure successful design, deployment, and adoption of Dynamics 365 solutions.
Create and maintain comprehensive technical documentation of solution designs, implementation plans, and best practices.
Leverage Customer Insights to analyze customer behavior and generate actionable insights that drive personalized customer experiences and business growth.