Four Hands-posted 10 days ago
Full-time • Mid Level
Austin, TX
501-1,000 employees

Join one of the fastest growing, most dynamic companies in the furniture industry. For over 25 years, Four Hands has been a leading designer and wholesaler of furniture and décor, helping people create spaces that feel like home. Recognized on the Inc. 5000 list of fastest-growing companies and named one of Austin’s Top Workplaces year after year. We invest in exceptional people — with a team of over 800 and growing — fostering our employees’ careers and celebrating them at every step of the way. Four Hands is where passion meets purpose and where your next chapter begins. The D365 Solution Architect is responsible for designing, implementing and ensuring technical integrity of the solution, while providing technical guidance. The Solution Architect collaborates with business stakeholders, technical teams, and project managers to define solution strategies and translate business requirements into system functionality. The Solution Architect also facilitates upskilling of the team, and the technical leads to further their knowledge of the technology skill set.

  • Lead the functional and technical solution designs ensuring scalability, performance and alignment with business objectives
  • Develop comprehensive technical documentation including architecture diagrams, integration plans, and system configurations
  • Document technical risks and issues, and actively work to avoid, mitigate, resolve risks and technical debt
  • Stay current with D365 updates, new features, and industry trends to continually improve and optimize the ecosystem
  • Engage with business stakeholders, IT teams, and external partners to understand requirements, pain points, and future goals is crucial
  • Translate these needs into actionable technology roadmaps
  • Mentorship of existing technical resources in architecture and governance of Dynamics 365. Upskilling of the existing technical leads in new technologies and enhancements of Dynamics 365
  • Identify areas where customization can enhance the solution, ensuring that it is scalable, secure and integrates seamlessly with other systems, including third-party applications (Infios WMS, Avalara, Sola) and Microsoft services like Azure
  • Other duties as assigned, in accordance with training and qualifications
  • Uphold the Core Values and be a valuable member of the Four Hands Team
  • Be open and honest
  • Reach for excellence
  • Act with responsibility
  • Value the whole person
  • Enjoy the journey
  • 5+ years of experience implementing a large-scale enterprise ERP (Microsoft Dynamics 365 F & SCM)
  • 10+ years of relevant work experience with ERP systems. Experience in the furniture distribution industry is a plus. Experience translating technical information into easy-to-understand business concepts
  • Bachelor’s degree in computer science, Information Technology, or relevant discipline
  • Hands-on experience with D365 customization and configuration, including forms, entities, workflows, and business rules
  • Experience delivering the full project life cycle, strong understanding of SDLC processes (Azure, DevOps, LCS), and X++ programming language
  • Familiarity with Microsoft technologies such as: Azure, Power BI, PowerApps, Flow, .NET C#, SQL Server, and SQL development
  • Experience with source control management systems such as Visual Studio
  • Sound knowledge with Logic App, PowerApps, Event Hub, Power Automate, Message Services, Messaging technologies, Cloud Knowledge, Version Control, and API technologies.
  • Great interpersonal skills with the ability to effectively facilitate meetings with project team members, sponsors, technical architects, and developers and to present persuasively and effectively
  • Strong analytical and problem-solving skills, with the ability to translate business requirements into technical solutions
  • Demonstrated leadership skills, with the ability to mentor and guide junior team members
  • Proven experience in managing complex ERP projects, including requirements gathering, solution design, and project delivery
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