Lead Systems Technician- Service
About The Position
ETC Florida is a leading provider of luxury residential technology solutions across South Florida. We specialize in smart home automation, lighting control, audio/video systems, networking, security, and custom integration for high-end homes and estates. For over 30 years, we’ve helped clients WOW & AMAZE in their homes by delivering reliable, beautifully integrated technology systems supported by an exceptional client experience. The Systems Technician is a skilled field technician responsible for installing, configuring, and supporting mid-to-advanced AV, networking, automation, and low-voltage systems in luxury residential environments. This role requires strong technical knowledge, excellent craftsmanship, and the ability to work independently on site while also supporting Level 1 technicians and collaborating with senior team members.
Requirements
- 5+ years of experience in AV, low-voltage integration, smart home systems, or networking
- Proficiency with wiring, terminations, troubleshooting, and device installation
- Experience with: – Home automation platforms (Crestron, Control4, Savant, etc. preferred) – Lighting control systems (Lutron, Vantage a plus) – Residential networking (routers, switches, WAPs)
- Strong understanding of signal flow, cable management, and best practices
- Ability to read wiring diagrams, floor plans, and line drawings
- Comfortable in both active construction sites and high-end residences
- Clean driving record and professional appearance
- Strong communication and client-facing skills
Responsibilities
- Install AV, network, lighting control, automation, and low-voltage systems
- Assist with rack building, equipment wiring, panel terminations, and system integration
- Configure devices such as switches, WAPs, matrixes, amplifiers, and smart home components
- Support provisioning and system setup under guidance from Level 3 technicians or programming team
- Perform system testing, troubleshooting, and on-site diagnostics
- Support clients with system orientation and minor system adjustments
- Maintain a clean, professional, and safe work environment
- Guide and mentor Level 1 technicians when needed
- Communicate clearly with project managers and engineers
- Report project progress, issues, and field conditions
- Represent ETC Florida professionally in clients' homes
Benefits
- 401(k)
- Company parties
- Competitive salary
- Dental insurance
- Employee discounts
- Free uniforms
- Health insurance
- Paid time off
- Vision insurance
- 401(k) matching
- Life insurance
- Referral program
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
11-50 employees
