Lead Support Worker

Home Group • Durham, NC

1d • Onsite

About The Position

Want to be part of a team that truly cares, not only about our customers, but about you too? Our colleagues tell us that working here feels different. We’re brilliant at what we do, and we look after each other just as much as we support our customers. If you’ve ever felt like just a number in your current job, this could be the change you’ve been waiting for.
You’ll help people with complex needs live more independently, where no two days are the same. One moment you’re helping someone take a big step towards their goals, the next you’re supporting them through life’s everyday ups and downs.
This is more than a job – it’s a place where you feel valued. With our learning and development offer, and support from friendly colleagues, you’ll make a real difference every day! If you’re ready to leave behind the ordinary, do something that really matters. Be part of one of the UK’s top 10 Great Places to Work!

Requirements

• Passion and experience in supporting others ideally in a supported housing setting
• Level 3 Diploma in Care or equivalent experience (or are willing to work towards it)
• Experience assessing referrals and coordinating support
• The ability to work under your own initiative, remain calm under pressure and have a resilient approach
• You need an Enhanced DBS with barring list (we pay for that)
• A vehicle insured for business use (and a full UK driving license!), we’ll pay for any business mileage

Responsibilities

• Lead support planning, risk management and deliver person-centred support to patients who are admitted to Mental Health wards. Balance support, safeguarding, admin and meetings while guiding colleagues and managing caseloads
• Ensuring information is logged and recorded accurately on customers support files and systems we use
• Support Customers with housing, social and financial goals to ensure discharge from hospital is timely.
• Attend ward meetings relating to customers to ensure communication is efficient.
• Liaise with TEWV teams and ward staff, and other supporting providers to ensure that support is holistic and appropriate to reduce risk of delayed discharges and readmission.

Benefits

• 34 days leave, pro-rated (including bank holidays and a “me day”)
• Paid time off for volunteering
• Matching Pension contributions (up to 7%25, with life assurance of 3x Basic Salary)
• Save up to £1140 yearly with our health cash plan, covering dental, optical, and therapies
• Career path with development and an excellent training package
• Excellent benefits and rewards including supermarket discounts and travel expenses

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: Associate degree