Lead Supply Chain Coordinator

Penske•Dearborn, MI

1d•Onsite

About The Position

Responsible for executing and coordinating a team focused on operational activity including material follow-up, supplier compliance, and customer escalation. Actively involved in escalation, root causing, as well as customer interactions. Responsible for driving KPI’s that highlight the business and areas of focus. Partners with team of hourly associates to lead processes that exceed customers day-to-day expectations. Actively looks for continuous improvement opportunities to streamline the teams’ daily processes and activities. This position is located at the Penske facility in Dearborn, MI.

Responsibilities

Partner with supervisors to communicate operational goals.
Lead team of hourly employees
Provide detailed instruction and training to team.
Monitor suppliers and perform follow up on parts to ensure shipment deadlines are met.
Timely and accurately communicate and document critical information to internal associates and the customers.
Push suppliers for promise dates and promise quantities.
Hold them accountable to meet these dates and quantities.
Act as first level escalation for Supply Chain Coordinator.
Assist with new customer process implementations.
Prioritize time sensitive situations.
Work with team to provide excellent customer service.
Lead the team to meet customer’s standards, and ensure they are met on a daily and weekly basis.
Track parts to ensure on time delivery is met.
Analyze process data and work on continuous improvements.
Identifying process gaps and streamline inefficiencies.
Ensuring all business needs are covered including when there are vacations, illness, etc.
Other projects as assigned by supervisor