Lead Store Clerk (4057)

THE SALVATION ARMY•Wheeling, WV

12d•$10 - $10•Onsite

About The Position

This position is responsible for: Serves as lead worker to employees working in the Thrift Store; assisting store customers in donating, selecting, and purchasing store items; trains employees in the proper procedures for operating and maintaining a cash register; monitors employees work in progress and upon completion to ensure accuracy and completeness; maintains the cleanliness and orderliness of the store displays; ensures the security of store items and the cash register.

Requirements

Ability to meet attendance requirements.
Ability to read, write, and communicate the English language.
Ability to operate a cash register.
Ability to perform routine mathematical computations and count change.
Ability to perform frequent walking and/or standing, kneeling, or squatting relieved by lesser periods of sitting or operating a vehicle.
High School diploma or G.E.D.
One (1) year of progressively responsible experience working in a retail store; OR Any equivalent combination of training and experience which provides the required knowledge, skills, and abilities.

Responsibilities

Serves as a Lead worker to the Clerk staff.
Provides input on schedule needs to Corps Officer
Instructs and trains employees in the proper methods and procedures
Monitors work in progress and upon completion to ensure compliance with established store policies and procedures.
Responsible for notifying Corps Officers of unique operational or personnel problems within the store.
Assists customers purchasing items from The Salvation Army by ringing up sales utilizing a cash register; collects monies, counts change, and prepares receipts; prepares and packages purchased items; prepares and balances the cash drawer and runs routine register printouts; prepares and delivers bank deposits.
Takes the lead to ensure the security and accountability of all cash register funds and sales records in accordance with established operating procedures.
Prepares, processes, and maintains various sales records, tax forms, and social service vouchers; prepares routine sales reports as directed; maintains the neatness and security of the cash register area; ensures that forms, bags, etc. are adequately stocked.
Ensures the store displays are properly prepared and maintained; provides oversight for and participates in the rotation and/or rearranges of stock as directed; ensures that all items are returned to the proper location after customers have handled them.
Assists customers by explaining store policy and responding to questions regarding the pricing and purchasing of items; ensures that all customers visiting the store have a pleasant experience.
Assists customers who are donating items to The Salvation Army; directs customers to the proper loading/unloading area, may assist with hauling donations to the storage area; prepares and provides tax receipts as needed.
Answers the store telephone in a tactful and courteous manner; assists customers by responding to questions and providing directions and/or general information; may schedule and record donation pick-ups.
Cleans all display racks and shelves; sweeps and mops floors; cleans windows and mirrors; ensures that the store is maintained in a clean and inviting manner.
Opens and/or closes store doors in accordance with the store schedule.
Monitors the work of volunteers working in the store.