Lead Steward

Four Winds Casinos Career Site•New Buffalo, MI

About The Position

SUMMARY: Responsible for achieving mastery of skills for all stewarding stations within the venues and monitoring the flow of all China, Silverware and Glassware as well as Kitchen small wares during an assigned shift, ensuring the efficiency of the Dish areas and kitchen operation on a scheduled shift. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following: Maintains the Cleanliness and Sanitation of all China, Silverware and Glassware as well as kitchen equipment and facilities in accordance with established SOP. Assists, in the absence of the Supervisor, in checking for quality and consistency. Inspects all Dish Machines and Pot Sink areas for proper operation. Ensures that stations are clean and that all China, Silverware and Glassware are properly covered and stored at the end of shift. Follows all SOP specs, and control procedures. Full understanding of all Chemicals use within the Department and proper PPE’s used in application for each. Maintains a clean and sanitary area at all times in full accordance with health regulations. Maintains professional grooming and appearance and acts as a role model according to established grooming and appearance policy. Acts as a liaison between the line level staff and the supervisors to ensure equipment shortages and equipment repair needs are quickly addressed. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified. Promotes the following within the department and among all employees: Creates an atmosphere of fun for all. Encourages mutual respect, dignity and integrity with all employees, by setting positive examples at all times. Instills an atmosphere that encourages employees to share ideas, discuss concerns, and resolve conflicts. Retains employees through involvement in training and development. Explains why we do things, in advance of doing them.

Requirements

High school diploma or G.E.D. preferred
Two years related experience
Strong organizational and interpersonal skills required
This position requires a Level 4 Gaming License
Ability to read, analyze, and interpret documents, such as policy and procedure manuals, maintenance instructions, and other related documents
Ability to respond to inquiries from employees or guests
Ability to communicate effectively in one-on-one and small group situations
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
Ability to apply common sense reasoning to variety of situations
Ability to lift 25 lb. and occasionally required to lift up to 50 lb
Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus

Responsibilities

Achieving mastery of skills for all stewarding stations within the venues
Monitoring the flow of all China, Silverware and Glassware as well as Kitchen small wares during an assigned shift
Ensuring the efficiency of the Dish areas and kitchen operation on a scheduled shift
Maintains the Cleanliness and Sanitation of all China, Silverware and Glassware as well as kitchen equipment and facilities in accordance with established SOP
Assists, in the absence of the Supervisor, in checking for quality and consistency
Inspects all Dish Machines and Pot Sink areas for proper operation
Ensures that stations are clean and that all China, Silverware and Glassware are properly covered and stored at the end of shift
Follows all SOP specs, and control procedures
Full understanding of all Chemicals use within the Department and proper PPE’s used in application for each
Maintains a clean and sanitary area at all times in full accordance with health regulations
Maintains professional grooming and appearance and acts as a role model according to established grooming and appearance policy
Acts as a liaison between the line level staff and the supervisors to ensure equipment shortages and equipment repair needs are quickly addressed
Promotes an atmosphere of fun, mutual respect, dignity and integrity with all employees
Instills an atmosphere that encourages employees to share ideas, discuss concerns, and resolve conflicts
Retains employees through involvement in training and development
Explains why we do things, in advance of doing them