Lead Solution Architect

Prodapt • West Palm Beach Farms, FL

5h

About The Position

Overview

Quick introduction
Prodapt Consulting is a leading Telecom and Internet consulting firm that is realizing complex changes and innovations within the Telecom and Internet industry since 1987. Our professionals have a passion for technology, yet with a sharp eye for society, economy and market.
Since July 1, 2015 Prodapt Consulting is part of Prodapt Solutions, a provider of worldwide IT and engineering services in the communications industry.
What do you do as a Digital Business Consultant
We are looking for new Digital Business Consultant colleagues on Senior / Senior Expert level.
As a Digital Business Consultant, you are continuously working on creative and customer centric designs for functional applications and end2end solutions, with specific focus on the Digitalization of Telecom operators and driving a conversation and scope based on Customer Experience and Customer Journeys. Your skills are to drive the digital transformation in a company – with a clear understanding of what todays Telecom Operators and Digital Service Providers require – aspects like product bundling and the requirements for automation and new service channels such as chat. This can be applied in various roles on the business side, for example Business Analyst, Business Consultant but also roles like Product Manager or Product Owner.
You will work in all domains of the telco industry like mobile, fixed, cable and in all segments like consumer market, business market and wholesale.
You resolve high level business strategy into working concepts and project goals/definitions, and can in depth drive the business transformation but also in the contents from a business / functional viewpoint detail this. You have an understanding of the underlying technologies that are required on a global level.
The focus for the Digital Business Consultant is to improve the product portfolio, improve customer experience and most of all automate employee handling by introducing new business concepts using new concepts such as bundling / flexible stackable products, redesign and standardize processes and drive automation, but also by using technology drivers such as Microservices, Artificial Intelligence, Machine Learning, Big Data, Blockchain, Robotic Process Automation, Augmented Reality This is must be accompanied with more telecom specific knowledge on Telco BSS and OSS processes and IT. You follow the most recent market trends that are interesting for the Telecom market, focusing on the Digital Business Models that drives todays companies.
Besides working on customer assignments, you will help develop and maintain our Prodapt Consulting methodologies in one of our Prodapt Competence Centers or via our educational program in the Prodapt academy.
In short
You provide a creative contribution to the definition phase and startup phase for Digitally focused projects
You advice on key drivers and focus areas for these projects, and can define the functional requirements needed
You have an understanding of the underlying technologies that can be chosen, which will enable and even fast-forward the digitalization
You can convince business stakeholders and embed the ideas in the running organization – making sure these get the right focus and funding
Must haves fort his job
Digital Business Consultant is highly focused on specific digital knowledge of a Telecom operator,- customer and employee facing functionalities. You have solid business transformation skills and are a great communicator. You understand where a digital business makes a difference.
You are highly experienced and familiar with the following topics:
Telecom industry & services

Telco industry including its corresponding BBS and OSS domains, competitors and products and services mostly Business Market

Telecom processes

Organization, governance and KPIs
Telco process like TMF Frameworx etc

Management method & techniques

Innovation management and project management
Business Case and budgetting

Architecture- & IT reference models

TOGAF, SID, TAM,

Agile

Agile/Scrum & DevOps

Soft skills

Great communicator
Influencer
Transformation capabilities

Business Solutions

Customer interactions: Digital service channels (like chat)
Back-end automation: how to drive the right automation in each domain in complex BSS and OSS processes
Process orientation, can and convince redesign of products and proceses
Focus on Customer Experience

Technology

Familiar with many new technologies (Microservices, Artificial Intelligence, Machine Learning, Big Data, Blockchain, Robotic Process Automation, Augmented Reality This is preferably accompanied with more telecom specific knowledge on new technologies 5G, IoT and/or SDN/NFV)

Beside these experiences, every Prodapt Consultant has the following core competences
Influencer

Customer Centric

Teamplayer

Interpersonal sensitivity

Persuasiveness

Initiative

Empowerment

Solution Business Consultant is an all-round job on the business side, which emphasizes the power of creative thinking. This translates to these additional competences:
Creativity

Vision

Flexible

Requirements

• You provide a creative contribution to the definition phase and startup phase for Digitally focused projects
• You advice on key drivers and focus areas for these projects, and can define the functional requirements needed
• You have an understanding of the underlying technologies that can be chosen, which will enable and even fast-forward the digitalization
• You can convince business stakeholders and embed the ideas in the running organization – making sure these get the right focus and funding
• You are highly experienced and familiar with the following topics: Telecom industry & services
• Telco industry including its corresponding BBS and OSS domains, competitors and products and services mostly Business Market
• Telecom processes
• Organization, governance and KPIs
• Telco process like TMF Frameworx etc
• Management method & techniques
• Innovation management and project management
• Business Case and budgetting
• Architecture- & IT reference models
• TOGAF, SID, TAM,
• Agile
• Agile/Scrum & DevOps
• Soft skills
• Great communicator
• Influencer
• Transformation capabilities
• Business Solutions
• Customer interactions: Digital service channels (like chat)
• Back-end automation: how to drive the right automation in each domain in complex BSS and OSS processes
• Process orientation, can and convince redesign of products and proceses
• Focus on Customer Experience
• Technology
• Familiar with many new technologies (Microservices, Artificial Intelligence, Machine Learning, Big Data, Blockchain, Robotic Process Automation, Augmented Reality This is preferably accompanied with more telecom specific knowledge on new technologies 5G, IoT and/or SDN/NFV)

Responsibilities

• Digital Business Consultant is highly focused on specific digital knowledge of a Telecom operator,- customer and employee facing functionalities.
• You have solid business transformation skills and are a great communicator.
• You understand where a digital business makes a difference.
• You are highly experienced and familiar with the following topics: Telecom industry & services
• Telco industry including its corresponding BBS and OSS domains, competitors and products and services mostly Business Market
• Telecom processes
• Organization, governance and KPIs
• Telco process like TMF Frameworx etc
• Management method & techniques
• Innovation management and project management
• Business Case and budgetting
• Architecture- & IT reference models
• TOGAF, SID, TAM,
• Agile
• Agile/Scrum & DevOps
• Soft skills
• Great communicator
• Influencer
• Transformation capabilities
• Business Solutions
• Customer interactions: Digital service channels (like chat)
• Back-end automation: how to drive the right automation in each domain in complex BSS and OSS processes
• Process orientation, can and convince redesign of products and proceses
• Focus on Customer Experience
• Technology
• Familiar with many new technologies (Microservices, Artificial Intelligence, Machine Learning, Big Data, Blockchain, Robotic Process Automation, Augmented Reality This is preferably accompanied with more telecom specific knowledge on new technologies 5G, IoT and/or SDN/NFV)
• Beside these experiences, every Prodapt Consultant has the following core competences
• Influencer
• Customer Centric
• Teamplayer
• Interpersonal sensitivity
• Persuasiveness
• Initiative
• Empowerment
• Solution Business Consultant is an all-round job on the business side, which emphasizes the power of creative thinking.
• This translates to these additional competences:
• Creativity
• Vision
• Flexible

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed