Lead Solution Architect

Element Fleet ManagementMinneapolis, MN
1dOnsite

About The Position

We’re looking for a strategic and technically advanced professional to join our team as Lead Solution Architect, CRM. In this role, you will oversee solution design, system integration, and guide CRM strategy. You will design and implement complex CRM architectures, optimize processes, and ensure alignment across departments. You will also drive efficiency, data integrity, and long-term system improvements while collaborating with cross-functional stakeholders.

Requirements

  • Bachelor’s Degree (or 7 years equivalent work experience).
  • 5+ years of Salesforce Force.com platform experience.
  • 5+ years of software development experience across the full lifecycle.
  • 5+ years of Salesforce Lead or Consultant-level experience.
  • Experience designing and implementing custom applications on the Force.com platform.
  • Salesforce Certified Administrator and/or Sales Cloud Consultant certification.

Nice To Haves

  • Experience working in large enterprise Salesforce environments.
  • Deep understanding of Sales Cloud and Service Cloud.
  • Expert knowledge of APEX, Visualforce, Salesforce APIs, and SOQL.
  • Experience with data integration and third-party application integrations.
  • Strong understanding of SOAP and RESTful web services, Data Loader, and Bulk APIs.
  • Continuous improvement mindset with strong analytical and problem-solving skills.

Responsibilities

  • Develop business requirements, specifications, process flows, application design, configuration, testing processes, and release management.
  • Serve as application owner for Salesforce Sales Cloud, managing incidents, requests, and system performance.
  • Oversee and ensure quality delivery of enhancement work completed by external providers.
  • Collaborate with business stakeholders to ensure solutions meet expectations and deliver value.
  • Coordinate production releases and communicate updates to business and IT leadership.
  • Design and implement CRM architecture, including integrations and custom applications.
  • Identify process inefficiencies and implement optimized solutions.
  • Provide strategic input on system enhancements, integrations, and long-term improvements.
  • Guide and influence CRM development priorities and execution.

Benefits

  • A culture of innovation, empowerment, decision-making, and accountability
  • Comprehensive health and welfare benefits that serve the needs of you and your family and foster a culture of wellness
  • Additional benefits and amenities, including paid time-off programs (vacation, sick leave, and holidays)
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