Lead Solution Architect - Telcom

ServiceNow • Dallas, TX

2d • Remote

About The Position

We are seeking a strategic and visionary Lead Solution Architect (LSA) to serve as a trusted advisor, guiding our clients and internal teams through complex technical transformations. The LSA will own the long-term architectural vision and adoption strategy, bridging the gap between pre-sales and post-sales to ensure seamless solution delivery and measurable business impact.
Key Responsibilities:
· Act as a trusted advisor to executive stakeholders, building confidence and aligning technical vision with business objectives.
· Leverage deep industry knowledge to tailor innovative technical strategies and solution recommendations that address client-specific challenges.
· Bridge pre-sales and post-sales activities by tailoring architectures, leading proof of concepts (POCs), demos, and defining architectural roadmaps that ensure successful solution adoption and value realization.
· Deploy extensive platform and cross-workflow expertise to drive company-wide digital transformations.
· Help customers harness AI and platform capabilities to achieve measurable business outcomes.
· Translate complex business goals into actionable, scalable technical architectures with clearly defined ROI.
· Lead high-level discussions with C-level executives to align architectural decisions with broader transformation strategies.
· Collaborate with AI Solution Architects to support design, architecture, and POC development focused on enhancing the Account Executive (AE) experience, including skills and workflow optimization.
What Sets This Role Apart:
Unlike traditional Solution Consultants who focus primarily on pre-sales demos and solution validation, the Lead Solution Architect owns the long-term architecture and adoption strategy, ensuring end-to-end solution ownership and sustained client success.

Requirements

• 8+ years of experience in enterprise solution architecture, technical consulting, or pre/post-sales engineering roles.
• Proven track record of designing and implementing complex enterprise-grade solutions, preferably in cloud, SaaS, or AI-driven platforms.
• Experience engaging with executive-level stakeholders, including C-suite, on technology strategy and transformation initiatives.
• Industry-specific experience in verticals such as TMT, Banking, Retail, Transportation, Energy, and/or Health Insurance
• Certifications in cloud platforms (e.g., AWS Certified Solutions Architect, Azure Solutions Architect Expert, etc.).
• Familiarity with enterprise AI platforms or low-code/no-code solutions.

Responsibilities

• Act as a trusted advisor to executive stakeholders, building confidence and aligning technical vision with business objectives.
• Leverage deep industry knowledge to tailor innovative technical strategies and solution recommendations that address client-specific challenges.
• Bridge pre-sales and post-sales activities by tailoring architectures, leading proof of concepts (POCs), demos, and defining architectural roadmaps that ensure successful solution adoption and value realization.
• Deploy extensive platform and cross-workflow expertise to drive company-wide digital transformations.
• Help customers harness AI and platform capabilities to achieve measurable business outcomes.
• Translate complex business goals into actionable, scalable technical architectures with clearly defined ROI.
• Lead high-level discussions with C-level executives to align architectural decisions with broader transformation strategies.
• Collaborate with AI Solution Architects to support design, architecture, and POC development focused on enhancing the Account Executive (AE) experience, including skills and workflow optimization.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed