Responsible for the day-to-day leadership up to 4 software engineers and technology required for business applications and systems to meet business centric KPIs and SLAs. Leads the engineering, design, testing and implementation of software solutions that provides a robust technical infrastructure used by business units and applications. Plays a lead role in creating & executing tactical plans/procedures for the team. Supports achieving the operational goals of the team. Sets project schedules, designing project parameters, and coordinating/monitoring tasks Is responsible for the software engineering strategic roadmap, definition, and implementation Ensures team members deliver project tasks on schedule and as designed Participates in defining and developing tasks among team members within an agile environment Recommends and implements process improvements Conducts technical presentations with peers Commits time, focus, and energy on technical development. Provide coaching and performance feedback for each Associate Advocates for team by moving decisions forward and eliminating barriers Provides day to day guidance, direction, and workload prioritization to the team Assist team members with day-to-day work and execution of tasks as needed Participate in continuing education and training as appropriate. Participate in career development activities for the Software Engineer team Complete performance evaluations for Software Engineer team Resolves customer complaints with software, and responds to suggestions for software modifications Participate in development of software user manuals Perform other duties as assigned
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Job Type
Full-time
Career Level
Mid Level