Lead Service Technician

MERITUM ENERGY GP LLC•Fort Myers, FL

12d•Onsite

About The Position

Jacobs Gas in Fort Myers, FL is seeking a top-class Lead Service Installation Technician to provide expert installation services and dedicated support to customers and team members. The Lead Service Installation Technician will play a crucial role in the installation, repair, and maintenance of propane equipment and tanks, in addition to leading and helping manage scheduled service work in Fort Myers and surrounding areas. To ensure success as a Lead Service Installation Technician, one should have sound mechanical knowledge, be able work in confined spaces for an extended period, have exceptional communication skills, and a passion for customer service.

Requirements

Proven work experience as a licensed Service Technician
Advanced knowledge of propane (LP) systems
Excavator experience
Willingness to learn and grow
Ability to solve problems and repair equipment on site
Ability to use a GPS to navigate to customer locations
Customer service oriented
High school diploma or equivalent
Class A or B CDL with Hazmat and Tanker endorsements
Valid driver’s license with a clean driving record
Propane & Natural Gas Technician Certification: Delivery, Tank Setters, Appliance Connection & Service Technician preferred
The physical requirements described here are representative of those that must be met by the incumbent to successfully perform the essential functions of this job.
Position requires the ability to stand, walk, stoop, kneel, crouch and manipulate (lift, carry, move) light to heavy weights of 10 to 100 lbs. for approximately 90% of the work shift
Ability to regularly climb in and out of a service motor vehicle, multiple times per work shift
Good hand eye coordination, arm hand and finger dexterity, including the ability to grasp and visual acuity to operate equipment is required, including at night
Frequent sitting, reaching with hands and arms
Must be able to speak and hear
Position is subject to pre-hire DOT medical certification requirements and drug and/or alcohol testing, as well as a physical abilities test performed by a company provider
Must pass pre-employment screening and background check
Position may require working evening hours and weekends as needed
Work is normally performed outside where exposure to conditions of extreme heat/cold, fumes, airborne particles and gases is common

Responsibilities

Travels to customers' homes or place of business to install, troubleshoot, and repair tanks, underground & interior gas piping systems, and equipment such as regulators, pool heaters, generators, water heaters, etc.
While on-site, serves as primary customer contact for service-related inquiries and questions
Site surveys – suggests areas where equipment should be set up
Tests old and new installations with approved testing equipment and properly documents results
Provides customers with verbal and written operating instructions for new equipment
Cleans up after the job is complete
Responsible for ensuring parts and related supplies are stocked on assigned vehicle(s)
Maintains the work vehicle and general maintenance of the vehicle
Assist with propane cylinder deliveries as needed
All other duties as assigned
The absence of specific statements of duties does not exclude those tasks from the position if the work is similar, related, or a logical assignment of the position.