Lead Service Technician

Joe W. Fly Co., Inc.•Tampa, FL

11d•Onsite

About The Position

We’re looking for an experienced and driven Lead Service Technician to join our team in Tampa! Since 1967, Joe W. Fly Company has provided quality air filtration products and services. Our goal is to positively impact our communities not only through our products and services but also through our people and culture. Over 50 years and 15+ locations later, we are just as committed to our customers and growing faster than ever. Are you ready for your efforts to be valued and to make a positive impact? We’re looking for a skilled, dependable technician who’s ready to lead in the field. You’ll be a strong fit if you are: Experienced and confident in service, installation, and troubleshooting. A natural leader who can guide and train others. Detail-oriented, with a strong commitment to quality and safety. Proactive and solution-focused in fast-paced environments. Professional and customer-focused in every interaction. You’ll play a key role in leading service operations and delivering high-quality air filtration solutions for commercial and industrial customers in and around Tampa.

Requirements

7+ years of service, mechanical, or related field experience.
High school diploma or GED.
Eligible to work in the U.S. and able to pass a background check and drug screen (if required).
Valid driver’s license with a satisfactory driving record and reliable transportation to and from work.
At least 21 years old and at least 1 year of U.S. driving experience (satisfactory results from driving record check/MVR required).
Ability to sit, stand, or walk for extended periods.
Comfortable working on ladders and using general hand and power tools.
Ability to read screens and documents and communicate effectively in person, and over the phone.
Able to lift and move objects up to 50 lbs.
Ability to bend, stoop, and reach as needed.
Able to push and maneuver equipment such as carts and dollies.

Nice To Haves

Bilingual (Spanish/English) is a plus!
Prior leadership or supervisory experience.
Technical or service-related training.
Strong communication and time-management skills.
Strong attention to detail.
Basic computer and math skills.

Responsibilities

Install, service, troubleshoot, and maintain air filtration systems.
Lead and support on-site service jobs, including complex installations.
Train and mentor Service Technicians on proper installation and service techniques.
Supervise on-site operations and ensure quality control.
Travel to customer sites to repair, replace, and maintain equipment.
Deliver products and verify accuracy against order instructions.
Follow customer-specific requirements and actively ensure adherence to safety standards, supporting a strong safety culture on-site.
Conduct site surveys and document service updates or spec changes.
Perform additional services such as disinfection and pressure washing (as needed).
Build strong relationships with customer contacts and provide solutions to their needs.
Identify and share new business opportunities with leadership.
Conduct daily inspections and maintain delivery logs and vehicle checklists
Adhere to DOT regulations and uphold company safety standards while leading by example.