Lead Server

Cedarhurst of ColumbiaColumbia, MO
12h

About The Position

The Lead Server, reporting directly to the Dining Services Director, provides training, guidance, and support to the server team to ensure residents receive an exceptional dining experience in a safe, pleasant, and sanitary environment. This role oversees dining room operations, including scheduling, table service, sanitation, and adherence to Cedarhurst dining standards. The Lead Server is responsible for coaching team members on menu knowledge, service expectations, and cleaning protocols, while also assisting with catering events and special functions. By balancing hands-on service with team leadership, the Lead Server plays a key role in maintaining quality, supporting resident satisfaction, and upholding all food safety and infection control standards.

Requirements

  • High School Diploma or equivalent.
  • Up to 2 years of previous experience preferred, ideally in a senior living or health care setting.
  • Applicable state or county licensure preferred.
  • CPR or BLS certification preferred.
  • Basic understanding of Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).

Responsibilities

  • Support all catering, room service, special party needs, marketing functions, etc.
  • Create a dining room schedule and ensure there are enough wait staff for shifts as needed.
  • Required to ensure that all dining room staff fully understand the daily specials, desserts, and daily soups.
  • Required to: clear, sanitize and set tables, remove garbage from the kitchen and clean trash containers, thoroughly review and complete daily checklist of duties for maintaining and cleaning kitchen and dining areas.
  • Required to assist in cleaning work areas, dining room floor, dining room tables, and dining room chairs after each meal and occasionally after special events, sweep, vacuum, and mop floor at the end of shift.
  • Assist in controlling food costs, when possible
  • Responsible for training server team in the standard operating procedures of Cedarhurst Senior Living.
  • Complete daily checklist of duties for kitchen and dining room, following all cleaning schedules, and required cleaning duties.
  • Provide direction on side work assignments to the serving staff, and ensure extra guests are prepared along with support serving staff with questions and provide assistance as needed.
  • Learn and implement Cedarhurst dining programs.
  • Ensure team understands dining menus and can effectively communicate information to residents.
  • Ensure table settings meet Cedarhurst’s dining program standards.
  • Attend community leadership meetings.
  • Remain current and up to date with all food safety licensing requirements for FDA, state, county, and local authorities along with ensuring all guidelines are adhered to.
  • Maintain safety standards as outlined by Cedarhurst guidelines for infection control.
  • Utilize basic mathematical concepts such as addition, subtraction, multiplication, division, fractions, percentages, rations, and proportions to practical situations.
  • Ensure effective communication is being utilized by community staff with the residents’ families concerning residents’ care, encompassing their physical, personal, and emotional wellbeing.
  • Work well with others and take direction from management, as well as taking initiative with the capability to engage in conflict intervention and resolution for residents, families, employees, and others as needed.
  • Other duties as assigned.

Benefits

  • Cedarhurst offers a competitive benefits package, including medical insurance, life insurance, long-term disability coverage, and a 401(k) plan with company match (after one year of service) for eligible employees.
  • Along with comprehensive benefits, we offer GROW Points—a unique rewards system that celebrates your hard work and dedication.
  • You’ll also enjoy perks like exclusive Skechers shoe discounts, early paycheck access, and more!

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

High school or GED

Number of Employees

251-500 employees

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