Lead Server
About The Position
We are seeking an enthusiastic, service‑driven Lead Server to join our exceptional dining team at Splendido. This role is perfect for hospitality professionals who excel in creating memorable dining experiences while maintaining the high standards of our luxury senior living community. Ideal candidates are confident multitaskers with strong problem‑solving abilities who thrive in fast‑paced environments, ensure smooth daily service operations, and take pride in delivering warm, polished, and attentive service to residents, family members, guests, and staff. This position is full-time. Weeknight, weekend, and holiday availability required.
Requirements
- Effective interaction and communication skills; team player.
- Prior service experience in a dining environment.
- Demonstrated leadership abilities and the ability to deliver consistent, quality food and beverage service.
- Minimum 3 years of prior serving experience.
- English language proficiency.
Nice To Haves
- Prior supervisory experience.
Responsibilities
- Assists restaurant management and oversees dining staff and operations to ensure that standards are being met and resident satisfaction is achieved.
- Assures accuracy of food orders and serves food and beverages in a safe, sanitary, and timely manner.
- Inspects dining areas and workstations prior to and following each meal period to ensure that server and utility duties are completed, providing a clean, sanitary, and safe working environment according to Mather Standards.
- Completes related tasks and side work as assigned. Checks out servers and server assistants to ensure all end‑of‑shift duties are completed prior to staff leaving.
- Consistently communicates resident and customer concerns to assistant management and/or management.
- Assists in maintaining and achieving departmental sanitation standards and goals.
- Maintains a friendly and welcoming demeanor.
- Performs server duties, including greeting tables, taking and placing accurate orders to the kitchen, suggesting food and beverage offerings, and closing checks in a timely manner.
- Identifies areas for improvement, proposes possible solutions, and participates in data collection and process changes as part of the Quality Assurance Process Improvement process.
Benefits
- Mather offers a competitive benefits package.
- Team members are eligible for:
- A generous paid time off (PTO) program including vacation days/personal days, sick days, and holidays. This is an “earn-as-you-go” plan that rolls over year to year, offering long- and short-term flexibility.
- A 401(k) program with per pay-period employer match and annual employer contribution (available to those age 21 or better)
- Convenient, subsidized parking (or public transportation for certain locations)
- Wellness Spending Account: up to $300 available annually for Wellness related expenses such as gym memberships, financial planning, etc.
- Benefits-eligible team members can take advantage of:
- Medical, dental, and vision plans
- Paid Parental Leave
- Adoption Assistance Reimbursement
- Tuition reimbursement for continuing education
- Extended illness benefits
- Employee wellness programs
- Short- and long-term disability insurance
- Life insurance is available to benefit eligible team members.
- Benefits are subject to change without notice. Benefits details dependent on employment status.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
