Lead Server

LAKE JUNALUSKA ASSEMBLY INC•Lake Junaluska, NC

2d•Onsite

About The Position

The mission of Lake Junaluska is to be a place of Christian hospitality where lives are transformed through renewal of soul, mind and body. Essential Functions Be the primary Lead Server communicating with Serving Staff in presentation and implementing standards of dining set ups and banquet functions. Prepare the dining room, or special event location serving areas before a function as well as post meal/event. Provide wait services to guests in a pleasant, efficient, helpful manner during regular dining and/or special events and functions. Maintain cleanliness of serving and dining areas. Keep the grade “A” health standards and meet guest’s needs. Be on time to all functions. Comply with all safety policies, practices and procedures and report any unsafe activities or conditions immediately to supervisor or the Human Resources department. Follow posted duties for specific meals and events. Wear and maintain a clean, pressed staff uniform, to include wearing a name tag. Perform other duties and responsibilities as assigned and required.

Requirements

Requires any combination of education and experience equivalent to a high school diploma and 6 months relevant food service experience, preferably banquets and special event catering.
Must possess excellent hospitality skills and a strong desire to foster an attitude of “exceeding guest’s expectations”.
Must have demonstrated good communication skills, client relation skills, and a commitment to providing responsive and conscientious customer service.
Must be flexible and able to adapt to changing needs, multiple task demands, and work structures.
Ability to read and comprehend instructions, short correspondence, emails, and memos.
Ability to effectively present job related information upon request to customers, clients, and employees of the organization.
Proven organizational skills and interpersonal skills are required.
Ability to solve practical problems and handle a variety of customer, clients and employee questions.
Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule formats.
Must be willing to work a flexible schedule.
Moderate to strenuous physical activity work.
Well-lighted, heated and/or air-conditioned indoor kitchen/dining room setting with adequate ventilation; with moderate to loud noise.
Physical demands: able to lift up to 50 pounds, manual dexterity sufficient to reach/handle items and to perceive attributes of objects and materials.
Climb, balance, stoop, kneel; frequently moves about, able to stand and walk for extended periods, At times, be outdoors in all weather conditions.
Must be able to frequently move from building to building pushing food carts and/or carrying objects up to 50lbs.
Vision: must be able to see close, have good vision to perform daily duties.
Monday through Sunday, nights, weekend, holiday, OT, as needed.

Nice To Haves

Hospitality experience strongly desired.

Responsibilities

Be the primary Lead Server communicating with Serving Staff in presentation and implementing standards of dining set ups and banquet functions.
Prepare the dining room, or special event location serving areas before a function as well as post meal/event.
Provide wait services to guests in a pleasant, efficient, helpful manner during regular dining and/or special events and functions.
Maintain cleanliness of serving and dining areas.
Keep the grade “A” health standards and meet guest’s needs.
Be on time to all functions.
Comply with all safety policies, practices and procedures and report any unsafe activities or conditions immediately to supervisor or the Human Resources department.
Follow posted duties for specific meals and events.
Wear and maintain a clean, pressed staff uniform, to include wearing a name tag.
Perform other duties and responsibilities as assigned and required.