Lead Searcher
About The Position
First American's Data & Analytics division is a national provider of property-centric information, analytics, risk management, and valuation solutions, maintaining the industry’s largest property and ownership dataset. The division leverages technology and data to deliver decisioning solutions to lenders, real estate, and title companies. First American, established in 1889, is known for its people-first culture and has been recognized as a Fortune 100 Best Company to Work For® for eleven consecutive years. The Lead Searcher role involves assembling title packages, searching for tax documentation, and performing other research related to escrow and title closings. This work can be performed in an office, title plant, or remotely while traveling to court houses, municipalities, and other government entities. The position combines leadership and search responsibilities, requiring deep knowledge and understanding to interface with management and handle varied, complex work across multiple file/product types with broad geographic knowledge of state practices and requirements.
Requirements
- Strong MS skill set
- Excellent verbal and written communication skills
- Strong knowledge of company terminology, search department procedures and tools
- People/leadership/interpersonal skills
- Complex problem solving skills
- Ability to work well under pressure and remain flexible to changing schedules and demands
- Solid administrative skills
- High School diploma or equivalent
- 5+ years related experience
- Demonstrated leadership skills
Responsibilities
- Coordinate the work and activities of others
- Resolve escalated issues
- Measure and monitor capacity
- Coordinate workflow
- Assign tasks
- Provide training
- May provide input to hiring decisions and performance management process and process efficiency improvements
- Conduct title research to compile search packages
- Investigate and interpret tax records in order to determine tax liability
- Compile and report information to management
- Assemble title packages
- Search for tax documentation or perform other research related to escrow and title closings
- Perform all the work that the unit supports; search multiple file/product types
Benefits
- Comprehensive benefits package including medical, dental, vision
- 401k
- PTO/paid sick leave
- Employee stock purchase plan
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
