Lead Searcher

First American•Tampa, FL

1d•Onsite

About The Position

Join a team that puts its People First! As a member of First American’s family of companies, Data & Analytics is a national provider of property-centric information, analytics, risk management and valuation solutions. First American maintains and curates the industry’s largest property and ownership dataset with over 7 billion document images. Our major platforms and products include: DataTree®, FraudGuard®, RegsData™, TaxSource™ and ACI®. The First American Data & Analytics division boasts more than 20 patents and remains at the forefront of innovation - leveraging technology and data to deliver best-in-class decisioning solutions. Fueled by our industry-leading data and using our technology and proprietary process, our solutions provide lenders, real estate and title companies with actionable insights - enabling them to make better, increasingly automated, decisions. With offices in all major metropolitan areas, including California and New York, DNA teams work collaboratively from across the country. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for eleven consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. The Lead Searcher assembles title packages, searches for tax documentation or performs other research related to escrow and title closings. The work is done in an office, title plant or remotely traveling to court houses, municipalities and other government entities to perform the searches. This role is a combination of leadership and search responsibilities, and interfaces with management. The work is varied and complex and requires deep knowledge and understanding. The Lead Searcher performs all the work that the unit supports and searches multiple file/product types, possessing broad geographic knowledge of state practices and requirements.

Requirements

Strong MS skill set
Excellent verbal and written communication skills
Strong knowledge of company terminology, search department procedures and tools
People/leadership/interpersonal skills
Complex problem solving skills
Ability to work well under pressure and remain flexible to changing schedules and demands
Solid administrative skills
High School diploma or equivalent
5+ years related experience
Demonstrated leadership skills

Responsibilities

Assembles title packages
Searches for tax documentation or performs other research related to escrow and title closings
Performs all the work that the unit supports; searches multiple file/product types
Coordinating the work and activities of others
Resolving escalated issues
Measuring and monitoring capacity
Coordinating workflow
Assigning tasks
Providing training
May provide input to hiring decisions and performance management process and process efficiency improvements
Conducts title research to compile search packages
Investigates and interprets tax records in order to determine tax liability
Compiles and reports information to management