Lead Scheduler

Transdev•Denver, CO

10d•$24 - $27

About The Position

Lead Scheduler Transdev in Denver, Colorado is hiring a Lead Scheduler to provide direction and assistance to the scheduling team to ensure the timely distribution of quality manifests. We are seeking friendly, customer service-oriented people who are dedicated to safety. Application Deadline: 12/31/2025— or until the position is filled. Transdev is proud to offer: Non-CBA Position: Competitive compensation package of minimum $23.75– Maximum $26.50 Benefits include: Vacation: minimum of two (2) weeks Sick days: 5 days Holidays: 12 days; 8 standard and 4 floating Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, voluntary long-term disability. Benefits may vary depending on location policy. The above represents the standard Corporate Policy.

Requirements

High school diploma or GED required.
Strong communication (verbal and written) and interpersonal skills.
Strong judgment and problem-solving abilities in stressful conditions.
Computer skills, including Microsoft Office (primarily Excel, Word, and Outlook), and the ability to learn new software.
One year of previous experience in a Reservations or call center environment is required.
Previous scheduling experience required.
Excellent communication and listening skills.
Must be able to work shifts or flexible work schedules as needed.
Subject to a DOT drug testing and physical if applicable.
DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including cannabis, for any reason.
Be eligible to work in the United States without requiring sponsorship now or in the future (if based in the U.S.).
Successfully pass a pre-employment drug screen.

Responsibilities

Have a thorough understanding of and ability to communicate/train scheduling processes, including training new employees.
Provide directions for the scheduling team throughout the day to ensure tasks are completed correctly and efficiently.
Monitor demand to ensure runs are adjusted as needed, additional servce is requested, run closure requests are approved or denied as appropriate.
Manage center closure process, including delegation of responsibilities as needed.
Be able to manage subscription requests from application receipt through review with feedback from the Supervisor regarding set-up.
Run reports on the subscription database and review requests based on the date submitted for setting up the subscription service.
Maintain employee confidentiality
Read, understand, and follow written and verbal instructions, procedures, and policies as well as assist in the creation or updates of such documents.
Must be flexible in schedule to ensure work is completed each day and for possible shift coverage situations.
Provide feedback or suggestions to supervisor and/or management on areas for improvement.
Supervise the department in the Supervisor’s absence on weekends, evenings, holidays, and vacation days.
Develop/maintain effective communications and working relationships with call center and carrier staff.