Lead Salesforce Solution Engineer, Cat Digital

Caterpillar Inc. • Peoria, IL

1d • Onsite

About The Position

Cat Digital is the digital and technology arm of Caterpillar Inc., leveraging the latest technologies to build industry leading digital solutions for our customers and dealers. With over 1.5 million connected assets worldwide, our teams use data, technology, advanced analytics, telematics, and AI capabilities to help our customers build a better, more sustainable world. Join the Salesforce Solution team of Cat Digital to provide solution design and strategic leadership for multi-cloud salesforce initiatives. Be responsible for overseeing and mentoring junior team members and ensuring solution designs are scalable and aligned to platform standards. Caterpillar Inc. is the world’s leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For nearly 100 years, we’ve been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed.

Requirements

• Strong Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.
• Extensive Knowledge of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.
• Extensive Experience of software product design with focus on scalability and maintainability; ability to convert market requirements into software product design.
• Extensive Knowledge of technical aspects of Salesforce products and platform capabilities; ability to design, configure and integrate technical aspects of software products.
• Extensive Knowledge of software integration processes and functions; ability to design, develop and maintain interfaces and linkage to alternative platforms and software packages.
• Extensive salesforce development experience (typically 8+ years)
• Experience in leading the designing and implementations of Salesforce solutions using Salesforce Sales, Service and Experience Cloud.
• Proven experience in some of the following: Designing, developing, deploying and maintaining software at scale.
• Proven experience in some of the following: Developing applications using Salesforce OmniStudio (FlexCards, OmniScripts, DataRaptors, Integration Procedures).
• Proven experience in some of the following: Developing using Apex, LWC, Batch Apex and APIs.
• Proven experience in some of the following: Application architectural patterns, such as MVC, Microservices, Event-driven, etc.
• Proven experience in some of the following: Deploying using CI/CD tools such as Copado, Azure Devops or other Salesforce Devops tools.
• Proven experience in some of the following: Working within an Agile framework (ideally Scrum)
• Ability to work under pressure and within time constraints
• Passion for technology and an eagerness to contribute to a team-oriented environment
• Bachelor’s degree in computer science, Information Systems or related field

Nice To Haves

• Experience in data modeling and security architecture.
• Utilizing Salesforce Data Cloud for unified customer data and real time insights.
• Design and integrate AI driven workflows and automation using Agentforce capabilities.
• Deploying and maintaining software using public clouds such as AWS or Azure.

Responsibilities

• Acting as team leader for development groups; provides programming and application/technical leadership, guidance, and assistance to other team members
• Designing, modifying, developing, and implementing software programming applications for target system using agile methods.
• Acquiring client requirements; preparing solution designs, integration strategies, data models, and solution roadmaps.
• Writing source codes for new applications, and/or developing Proofs of Concept (POCs) to evaluate new architecture, tools, and Salesforce capabilities
• Design and govern integrations with other systems using APIs, middleware and ETL tools.

Benefits

• Medical, dental, and vision benefits
• Paid time off plan (Vacation, Holidays, Volunteer, etc.)
• 401(k) savings plans
• Health Savings Account (HSA)
• Flexible Spending Accounts (FSAs)
• Health Lifestyle Programs
• Employee Assistance Program
• Voluntary Benefits and Employee Discounts
• Career Development
• Incentive bonus
• Disability benefits
• Life Insurance
• Parental leave
• Adoption benefits
• Tuition Reimbursement
• These benefits also apply to part-time employees

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Number of Employees: 5,001-10,000 employees