Lead Routing Analyst

4MATIV Technologies

7d•$60,000 - $80,000•Remote

About The Position

The Lead Routing Analyst is responsible for owning and executing day-to-day routing operations for 4MATIV’s school partners, including both summer route design and ongoing in-year route maintenance. This role is deeply hands-on—this individual will spend a significant portion of their time actively building, adjusting, and maintaining routes to ensure accurate, efficient, and high-quality transportation service. In parallel, this role expands beyond execution to include analyzing routing performance, identifying optimization opportunities, and shaping routing strategy. The Lead Routing Analyst will translate complex routing data into clear recommendations, model tradeoffs, and support both internal teams and clients in making informed transportation decisions. This individual serves as both a highly reliable routing executor and an analytical problem-solver, with ownership over routing quality, system performance, and continuous improvement. The ideal candidate is analytical, systems-oriented, and highly detail-driven, with a strong interest in solving complex operational problems and improving outcomes at scale.

Requirements

Bachelor’s degree in engineering, operations, logistics, transportation, data analytics, or a related field preferred
2–5 years of experience in routing, logistics, operations, or analytical roles
Strong proficiency in Excel or Google Sheets (e.g., data analysis, modeling, troubleshooting)
Self-motivation: Takes initiative, working independently with minimal supervision, setting clear goals, and driving progress.
Systems Thinking: Ability to understand and optimize complex, interdependent systems
Analytical Problem Solving: Approaches ambiguous problems with structure, creativity, and rigor
Ownership & Initiative: Takes responsibility for outcomes, not just task completion
Attention to Detail: Produces consistently accurate, high-quality work in a fast-paced environment
Communication: Clearly translates data and analysis into actionable insights for diverse stakeholders
User Focus: Keeps the end-user (schools, families, students) at the center of decisions

Nice To Haves

Experience with data analysis, scripting, or automation tools (e.g., Python) is a strong plus
Experience with routing software (e.g., Traversa, EZ Routing, or similar) preferred
Experience with data analysis or scripting tools (e.g., Python) is a strong plus

Responsibilities

Create, modify, and maintain transportation routes in routing software, ensuring accuracy and compliance with district policies, transportation regulations, and service-level agreements
Execute routing updates and change requests with a high degree of precision and ownership
Manage data flows between systems, including imports/exports and validation of routing-related datasets
Ensure all route assignments are properly documented and communicated to relevant stakeholders.
Analyze routing configuration to identify opportunities to improve efficiency, reduce cost, and enhance service quality
Develop and model routing scenarios (e.g., bell time changes, stop consolidation, capacity adjustments) and recommend optimal approaches
Partner with Account Managers and internal stakeholders to design routing strategies aligned to school priorities and constraints
Support and, over time, lead client-facing conversations on routing strategy, including explaining tradeoffs and cost drivers
Define, monitor, and analyze key routing performance indicators (e.g., route efficiency, utilization, on-time performance, cost per rider)
Identify trends, inefficiencies, and areas for improvement, and drive action against them
Build and maintain reporting to track routing performance and inform decision-making
Escalate risks and proactively recommend solutions to improve system performance
Contribute to improving internal routing processes, standards, and documentation over time
Identify and resolve data quality issues related to student assignments, stop locations, and transportation parameters
Use Excel (or similar tools) to perform detailed analysis, modeling, and validation of routing decisions
Support the development of more scalable analytical approaches, including automation where appropriate
Partner closely with other Routing Coordinators to support both day-to-day execution and ongoing optimization of transportation routes
Coordinate with Account Managers and provide real-time routing support to troubleshoot and resolve operational issues impacting service, efficiency, or student experience
Serve as a key connector across teams, ensuring routing decisions are clearly communicated and effectively executed