Lead Revenue Operations Analyst

ExtensivSandy, UT
1dHybrid

About The Position

Extensiv is a visionary technology leader focused on creating the future of omnichannel fulfillment. Through our unrivaled network of more than 2,000 connected 3PLs and a suite of integrated, cloud-native warehouse, order, and inventory management platforms we allow modern merchants and brands to fulfill demand anywhere with superior flexibility and scale without painful platform migrations. The Role: We are looking for a Lead Revenue Operations Analyst to support Lead to Cash revenue operations functions, including Sales Forecasting, Sales performance analytics, GTM team productivity analysis, white space analysis, customer health analysis and executive-level reporting and insights. The ideal candidate will have at least 7 years of data analytics/finance background in revenue operations at a SaaS organization.  You will be focused on building scalable processes, increasing operational efficiencies, and developing informative reporting focused on our sales productivity & customer insights.

Requirements

  • Minimum of a Bachelor’s Degree in Business , Finance , Data Science or related field
  • Minimum of 7 years of experience as an analyst in SaaS
  • Knowledge of SaaS performance metrics and terminology
  • In-depth knowledge of Salesforce CRM reporting and dashboards, Salesforce CPQ experience preferred
  • Expert-level Microsoft Excel skillset
  • Advanced problem-solving and analysis skills
  • Ability to present and provide insights using data analytics to executive-level audience
  • Highly developed attention to detail
  • Ability to work in a team environment
  • Ability to work in a fast-paced environment

Nice To Haves

  • Experience with analytics tools such as PowerBI , Amazon QuickSight , Tableau or similar BI tools strongly preferred
  • SQL and Python knowledge strongly preferred

Responsibilities

  • Evaluate and identify trends in the revenue functions by analyzing systems and industry data, from both within and outside the company.
  • Collect and examine data and use the information gathered to create co mprehensive , actionable reports and insights.
  • Present your insights to your team and to executive leadership with recommended actions.
  • Develop and maintain performance dashboards that encompass key metrics to be reviewed with revenue leaders to drive and manage the business.
  • Develop detailed sales forecasting methodology and infrastructure , measure forecast accuracy and continually adjust to improve accuracy.
  • Analyze and report on customer performance and customer experience metrics, recommending actions based on the story the data tells .
  • Independently analyze data and create a methodology for determining customer churn risk scores and prospect lead scoring models.
  • Closely partner with various departments and executive leadership across the organization including Sales Leaders, Customer Support, Customer Success, Accounting, Finance, and IT to align and support business insights optimization.
  • Provide day-to-day data analysis support to sales, customer success , customer support and marketing departments
  • Manage quota setting and incentive compensation process for sales and customer success teams to drive performance
  • Participate in the annual planning process, owning the development of sales and success team goals and staffing projections .
  • Be willing to work in our Sandy, UT office 3 days a week ( T,W ,TH).
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