Full Time (JR609)

Metis Practice Solutions•San Diego, CA

17d•$27 - $40•Hybrid

About The Position

Metis Practice Solutions is a professional management services organization that values caring, collaboration, and commitment to the independent medical practices in the San Diego community. The Lead Revenue Cycle Specialist ’s role supports our business by proactively lead accounts receivable, including follow-up, appeals, and denials and utilizing complex problem-solving skills to contribute to the organization’s revenue. The primary focus of the Lead Revenue Cycle Specialist is to serve as a primary liaison to patients and clients, offering expert billing assistance, general support, and safeguarding patient and employee confidentiality.

Requirements

High School diploma
1–3 years of medical billing experience.
Proficiency with EPM/EMR systems and Microsoft Office.
Strong understanding of insurance guidelines (HMO/PPO, Medicare, Medicaid).
Knowledge of CPT, ICD, HCPCS coding, medical terminology, and HIPAA regulations.
Strong multitasking, prioritization, and confidentiality skills.
Excellent written and verbal communication abilities.
Customer‑focused with a calm, professional demeanor.
Effective team collaborator with the ability to triage priorities, delegate, and resolve conflict.
Strong problem‑solving skills for discrepancies, denials, appeals, and collections.
Comfortable with math processes and 10‑key data entry.
Adherence to company policies and procedures.

Nice To Haves

Customer service experience preferred.

Responsibilities

Lead and support daily operations of the billing and collections team to ensure accurate and timely revenue cycle performance.
Provide training, guidance, and ongoing support to clients and internal team members.
Communicate clearly and professionally with team members, leadership, and clients.
Participate in and support research projects, offering operational insight.
Monitor KPIs and work queues to identify trends, issues, and opportunities for process improvement.