Lead Retail Sales Associate - Full Time (Flamingo LV)
About The Position
ESSENTIAL FUNCTIONS: Consistently demonstrates superior customer service skills by displaying Spotlight on Success behaviors. Maintains upbeat, positive attitude, positive energy and enthusiasm from one interaction to the next. Creates an atmosphere of luck and celebrates customer wins. Is ready to serve and informed of daily information; builds relationships by greeting guests with a warm, friendly verbal greeting. Anticipates needs and provides fast, flawless service. Checks for satisfaction and properly uses the Service Recovery process to resolve problems when they exist. Promotes Total Rewards programs and card membership. Provides a warm farewell and thanks guests for visiting. Provides quality customer service by displaying expertise in merchandising, fashion, fit and/or product knowledge. Builds sales volume based on customer service, sales, expertise, merchandising and fashion knowledge, and most importantly, on customer satisfaction. Trains and coaches the Sales Associates, in conjunction with the supervisor, in selling techniques, customer service and establishing clientele. Promotes positive guest/client relations. Maintains a clean and orderly store. Operates cash register and makes financial transactions. May be assigned to work in any retail outlet. Completes special assignments as requested. EDUCATION/SKILLS/EXPERIENCE: High school diploma or equivalent preferred. 1-2 years prior retail sales experience preferred. Working knowledge of items sold in assigned outlet. Disclaimer : This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments). The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Caesars Entertainment reserves the right to make changes to the job description whenever necessary. As a part of Caesars Entertainment’s employment process, finalist candidates will be required to complete a drug test and background check prior to an offer being extended. Caesars Entertainment Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.
Requirements
- High school diploma or equivalent preferred
- 1-2 years prior retail sales experience preferred
- Working knowledge of items sold in assigned outlet
Responsibilities
- Consistently demonstrates superior customer service skills
- Maintains upbeat, positive attitude, positive energy and enthusiasm
- Creates an atmosphere of luck and celebrates customer wins
- Builds relationships by greeting guests
- Anticipates needs and provides fast, flawless service
- Promotes Total Rewards programs and card membership
- Provides quality customer service by displaying expertise in merchandising, fashion, fit and/or product knowledge
- Builds sales volume based on customer service, sales, expertise, merchandising and fashion knowledge
- Trains and coaches the Sales Associates
- Promotes positive guest/client relations
- Maintains a clean and orderly store
- Operates cash register and makes financial transactions
- May be assigned to work in any retail outlet
- Completes special assignments as requested
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
