Lead Retail Sales Associate - Full Time (Flamingo LV)
About The Position
Consistently demonstrates superior customer service skills by displaying Spotlight on Success behaviors. Maintains upbeat, positive attitude, positive energy and enthusiasm from one interaction to the next. Creates an atmosphere of luck and celebrates customer wins. Is ready to serve and informed of daily information; builds relationships by greeting guests with a warm, friendly verbal greeting. Anticipates needs and provides fast, flawless service. Checks for satisfaction and properly uses the Service Recovery process to resolve problems when they exist. Promotes Total Rewards programs and card membership. Provides a warm farewell and thanks guests for visiting. Provides quality customer service by displaying expertise in merchandising, fashion, fit and/or product knowledge. Builds sales volume based on customer service, sales, expertise, merchandising and fashion knowledge, and most importantly, on customer satisfaction. Trains and coaches the Sales Associates, in conjunction with the supervisor, in selling techniques, customer service and establishing clientele. Promotes positive guest/client relations. Maintains a clean and orderly store. Operates cash register and makes financial transactions. May be assigned to work in any retail outlet. Completes special assignments as requested. Bugsy Siegel’s desert dream, the Flamingo, has anchored the Las Vegas Strip since they started rolling dice in 1946. More than sixty years later, we’re still looking for fresh faces to help us surprise our guests with unexpected fun and excitement. This inclusive resort provides you the perfect opportunity to entertain our guests as they stay in over 3,500 rooms and suites and play in our 77,000 square foot casino, and 15 acre backyard tropical retreat. The confident and vivacious will find the Flamingo as the place to be.
Requirements
- High school diploma or equivalent preferred
- 1-2 years prior retail sales experience preferred
- Working knowledge of items sold in assigned outlet
Responsibilities
- Demonstrates superior customer service skills
- Maintains upbeat, positive attitude, positive energy and enthusiasm
- Creates an atmosphere of luck and celebrates customer wins
- Builds relationships by greeting guests
- Anticipates needs and provides fast, flawless service
- Checks for satisfaction and properly uses the Service Recovery process
- Promotes Total Rewards programs and card membership
- Provides quality customer service by displaying expertise in merchandising, fashion, fit and/or product knowledge
- Builds sales volume based on customer service, sales, expertise, merchandising and fashion knowledge, and most importantly, on customer satisfaction
- Trains and coaches the Sales Associates, in conjunction with the supervisor, in selling techniques, customer service and establishing clientele
- Promotes positive guest/client relations
- Maintains a clean and orderly store
- Operates cash register and makes financial transactions
- Completes special assignments as requested
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
