Lead Retail Guide Retail Houston Store #30 303005

Orvis • Houston, TX

1d • Onsite

About The Position

At Orvis, Sales Associates are front line Retail Guides who inspire, outfit, and guide customers on their outdoor adventures. This role is for a dynamic Lead Retail Guide who appreciates the outdoor lifestyle and enjoys outfitting customers for great adventures. Working alongside the Store Manager, the Lead Retail Guide will create a welcoming and inclusive store atmosphere, serve as a brand ambassador, lead by example in a fast-paced retail environment, set the tone for the team to deliver an exceptional customer experience, and demonstrate Orvis's core values of surprising and delighting customers, taking pride in products, and protecting what they love.

Requirements

• Friendly and inviting personality, ability to build relationships, demonstrate care for customers and co-workers, and create a fun and energetic store vibe
• Ability to engage customers and to suggest product in an authentic and helpful manner
• Confidence in observing and coaching selling opportunities to develop the team
• Strong computer skills; ability to learn and apply business programs and assist others
• Ability to solve problems for customers and associates, handling ambiguity with sound judgment
• Reliability and responsibility to open and close the store
• Ability to reach, move, and handle merchandise, reaching high and crouching low, lifting up to 30 pounds, and the stamina to execute floor sets

Nice To Haves

• Creativity and visual merchandising skills are a plus

Responsibilities

• Create a store atmosphere that is welcoming and inclusive
• Serve as a brand ambassador and lead by example in a fast-paced retail environment
• Set the tone for your team to consistently deliver an exceptional customer experience
• Demonstrate our core values of surprising and delighting our customer, taking pride in our product, and protecting what we love
• Lead the sales floor for extended periods of time
• Maintain a safe, clean and orderly workspace by following all safety policies and procedures

Benefits

• Medical, vision, and dental coverage
• Monthly Team Incentive Program
• Employer Matched 401(k) savings plan
• Paid time off and holiday pay
• Generous associate discount, and opportunities to earn travel credits in partnership with Orvis Adventures - Travel Division
• Fly Rod loaner program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees