Lead Residential Building Concierge (Fire Guard certification required)

Alliance Building Services • New York, NY

33d

About The Position

We are looking for a residential Building Concierge to join our team and provide excellent customer service to our residents and guests.

Requirements

• Ability to lift 50 lbs, to bend, reach, lift and carry.
• At least one year of experience in customer service, hospitality, or related field
• Excellent communication, interpersonal, and problem-solving skills
• A friendly, positive, and professional attitude and appearance
• The ability to work independently and as part of a team
• The ability to multitask and prioritize in a fast-paced environment
• The ability to work flexible hours, including weekends, holidays, and evenings
• The ability to pass a background check

Responsibilities

• Greeting and assisting residents and visitors in a courteous and professional manner
• Answering and directing phone calls, taking messages, and handling requests
• Managing the front desk, lobby, and mailroom areas, ensuring they are clean and organized
• Coordinating deliveries, packages, and mail for residents
• Monitoring and reporting any security or maintenance issues in the building
• Maintaining records of visitors, contractors, and service providers
• Providing information and referrals to residents and guests as needed
• Cleaning the common areas, amenities, and elevators as part of the position
• Supporting the property manager and the maintenance staff with administrative tasks
• Performing other duties as assigned by management

What This Job Offers

• Job Type: Full-time
• Industry: Construction of Buildings
• Education Level: No Education Listed