Lead Receptionist

Freedom Village at Brandywine • Brentwood, TN

2d • $21 • Onsite

About The Position

The Heritage at Brentwood is a premier senior living community looking for a hospitality-focused Lead Receptionist to provide first-class services for our senior living community. The Lead Receptionist is an integral part of setting first impressions of our community by greeting and welcoming all residents and guests in a courteous and professional manner.

Requirements

• HS graduate or equivalent preferred
• Ability to communicate efficiently and effectively in English, both spoken and written
• At least one years’ experience as a receptionist handling multiple phone lines preferred
• Outstanding customer service and organizational skills required to handle a variety of tasks as one time
• Experience with Microsoft Office applications and other office equipment preferred
• Experience with computers, typing, and other office equipment preferred
• Pre-employment criminal background check and drug screening are required.

Responsibilities

• Answers phones and transfers all incoming calls as directed
• Gives information, direction and other appropriate assistance to residents, staff, guests, and vendors
• Performs a variety of other clerical duties
• Creates weekend receptionist schedules (quarterly)
• Acts as backup for evening and weekend receptionists as needed
• Organizes and attends annual receptionist team meetings
• Coordinates regular revision of the Receptionist Handbook
• Trains all new receptionist team members

Benefits

• Medical / Dental / Vision Insurance
• Employer-Paid Basic Life & Long-Term Disability
• Voluntary Life & Short-Term Disability
• Flexible Spending Account
• 401(k) Retirement Plan with Matching
• Employee Referral Bonus Program
• Employee Assistance Program (EAP)
• DailyPay – Work today, get paid today!
• PTO & Paid Holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED