Lead Receptionist

Life Care Services•Brentwood, TN

2d•$21•Onsite

About The Position

The Heritage at Brentwood is a premier senior living community looking for a hospitality-focused Lead Receptionist to provide first-class services for our senior living community. The Lead Receptionist is an integral part of setting first impressions of our community by greeting and welcoming all residents and guests in a courteous and professional manner.

Requirements

HS graduate or equivalent preferred
Ability to communicate efficiently and effectively in English, both spoken and written
At least one years’ experience as a receptionist handling multiple phone lines preferred
Outstanding customer service and organizational skills required to handle a variety of tasks as one time
Experience with Microsoft Office applications and other office equipment preferred
Experience with computers, typing, and other office equipment preferred
Pre-employment criminal background check and drug screening are required.
An Equal Opportunity Employer

Responsibilities

Answers phones and transfers all incoming calls as directed
Gives information, direction and other appropriate assistance to residents, staff, guests, and vendors
Performs a variety of other clerical duties
Creates weekend receptionist schedules (quarterly)
Acts as backup for evening and weekend receptionists as needed
Organizes and attends annual receptionist team meetings
Coordinates regular revision of the Receptionist Handbook
Trains all new receptionist team members