Lead Range Attendant

Bass Pro Shops

1d

About The Position

POSITION SUMMARY: The Lead Range Attendant is responsible for overseeing all aspects of the driving range setup and the Range Attendants. This role will interact with guests and keep the flow of guests moving through the driving range to their respective courses while providing top-tier service. ESSENTIAL FUNCTIONS: Training and overseeing range attendants on all aspects of their job duties. Providing hospitality and top-tier customer service to all guests on the range tee by offering directions, amenities, check-in times, etc., in order to maintain flow of the range. Creating and maintaining work schedules for the range staff. Developing a range schedule and managing placements of the range to provide the best guest experience, focusing on preventative visible wear and tear. Overseeing a maintenance schedule for all range equipment. Inspecting range station equipment for damage and coordinating repair and/or replacements. Working with other departments for any special needs for range such as maintenance, tournaments, clinics, and lessons. Performing general custodial duties. All other duties as assigned.

Requirements

• Minimum Degree Required: High School Diploma or Equivalent
• Valid Driver’s License Required
• Providing courteous and professional service to a diverse range of golf patrons.
• Skilled in leading, training, and coordinating a small team of part-time or seasonal staff.
• Ability to operate and maintain range equipment (ball picker, washer, etc.) and golf carts.
• Clear and effective communication with patrons, staff, and leadership.
• Ability to work outdoors in various weather conditions and perform manual labor, including lifting heavy baskets of balls (up to 50+ lbs.).
• Resolving issues with customers or equipment in a prompt and respectful manner.

Responsibilities

• Training and overseeing range attendants on all aspects of their job duties.
• Providing hospitality and top-tier customer service to all guests on the range tee by offering directions, amenities, check-in times, etc., in order to maintain flow of the range.
• Creating and maintaining work schedules for the range staff.
• Developing a range schedule and managing placements of the range to provide the best guest experience, focusing on preventative visible wear and tear.
• Overseeing a maintenance schedule for all range equipment.
• Inspecting range station equipment for damage and coordinating repair and/or replacements.
• Working with other departments for any special needs for range such as maintenance, tournaments, clinics, and lessons.
• Performing general custodial duties.
• All other duties as assigned.

Benefits

• Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions!
• Medical
• Dental
• Vision
• Health Savings Account
• Flexible Spending Account
• Voluntary benefits
• 401k Retirement Savings
• Paid holidays
• Paid vacation
• Paid sick time
• Bass Pro Cares Fund
• And more!

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees