Lead Quality Engineer

Luminator Technology Group • Plano, TX

24d • Onsite

About The Position

At Luminator Technology Group, we believe we are Better Together. We always put the Customer First, focus on achieving Results, strive to Be the Best, and foster a culture of Respect & Trust. We are on a mission to innovate and revolutionize global transportation technology. Luminator is a global leader spanning over 85 countries and nearly 1,000 employees worldwide. Luminator is seeking to fill our full-time Lead Quality Engineer role to join our growing and dynamic Bus Division team where you will be an integral part of the organization.

Requirements

• Production and Processing — Raw materials, production processes, quality control, and cost optimization.
• Engineering and Technology — Practical application of engineering principles and techniques.
• Customer Service — Meeting quality standards and ensuring customer satisfaction.
• Mathematics — Applied statistics and calculations for quality analysis.
• Mechanical — Understanding machines, tools, and maintenance.
• Quality Control Analysis — Testing and inspection of products and processes.
• Complex Problem Solving — Developing and implementing solutions for quality issues.
• Critical Thinking — Evaluating alternative solutions and approaches.
• Judgment and Decision Making — Choosing the most effective actions.
• Active Listening — Understanding customer and team needs.
• Written & Oral Comprehension — Communicate effectively in writing and speech.
• Deductive Reasoning — Apply general rules to specific problems.
• Problem Sensitivity — Recognize potential issues before they escalate.
• Education: Bachelor’s degree in Engineering or related field preferred; advanced degree a plus. Equivalent experience may be considered.
• Experience: Minimum 5 years in Quality Engineering or related field, with experience in AS9100 or ISO22163 environments required.
• Technical Skills: Proficiency in Microsoft Office; experience with CAD, SmarTeam, Smartsheet, Syteline, and Fracas preferred.
• Strong knowledge of quality systems and structured problem-solving methodologies (8D, A3, etc.).
• Ability to read and interpret drawings and technical documents.
• Excellent communication and cross-functional team leadership skills.

Nice To Haves

• Manufacturing and mass transit or automotive sector experience preferred.
• Certifications: Lean Six Sigma and Internal Auditor certifications preferred.
• Leadership experience in lean management systems preferred.

Responsibilities

• Lead customer meetings to address quality concerns and ensure timely resolution of issues.
• Manage customer audits, prepare responses to findings, and ensure corrective actions are implemented.
• Develop, prepare, and monitor quality performance metrics.
• Create action plans to address areas of low performance and drive improvement initiatives.
• Modify existing quality processes and procedures; develop new ones to meet evolving requirements.
• Prepare and implement Quality Inspection Instructions for various product types.
• Conduct internal and supplier audits to ensure compliance with standards and specifications.
• Support Supplier Quality in evaluating and qualifying new suppliers and improving existing supplier performance.
• Lead investigations of customer non-conformance reports using 8D methodology.
• Coordinate failure analysis with Engineering and drive corrective actions across cross-functional teams and suppliers.
• Prepare and monitor monthly reports for quality performance metrics.
• Identify opportunities for continuous improvement and implement best practices.

Benefits

• Competitive compensation with career growth potential.
• Generous time off: Vacation and sick time, 10 company holidays, and 2 floating holidays.
• 401K Matching.
• Educational Assistance Program for professional growth.
• Health and wellness: Medical, dental, and vision coverage plus 401k matching.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 501-1,000 employees