Lead Quality Control Technician

Joy Baking Group•Hermitage, PA

5d•$29•Onsite

About The Position

The Lead Quality Control Technician supports plant operations by performing and reviewing quality‑related documentation, executing quality checks, supporting Quality Technicians as needed, and assisting in maintaining compliance with all food safety and quality programs. This role requires a strong understanding of QA procedures, excellent attention to detail, and the ability to collaborate effectively across departments. The Lead will fill in for Quality Technicians and assist with investigations, audits, and training activities as assigned.

Requirements

High school diploma or equivalent required (additional coursework or certifications in food safety or quality assurance is a plus)
Proficiency in Microsoft Office Suite, with strong skills in Excel for data analysis, reporting, and documentation management
Familiarity with HACCP principles, Good Manufacturing Practices (GMPs), SQF standards, and FSMA compliance requirements preferred
Previous experience in Quality Assurance or a food safety-related role is preferred
Microbiological experience preferred
Must have consistent and reliable attendance

Responsibilities

Support Quality Technicians by providing guidance, floor support, and coverage as needed
Train employees in SOPs, quality procedures, and food safety topics as assigned
Maintain training documentation and re-certification schedules
Conduct new hire training, maintain training, and quiz materials
Review production paperwork for accuracy and compliance
Issue and report violations for GMP and document non-conformances, as necessary
Identify and accurately report defective materials, food safety hazards, and potential contaminants
Assist with nonconformance investigations and CAPA documentation
Assist with internal audits of the facility and warehouse by established schedules
Maintain and manage logs for calibrations, documentation, and equipment as required
Assist with third party sample submissions for raw materials, environmental monitoring, and finished goods testing
Maintain inventory of laboratory equipment and documentation supplies
Participate in audit preparation activities and support R&D projects when needed
Coach new and current employees on food safety and quality requirements, as necessary
Assist food safety and quality tasks as issues arise
Assist with review of quality and safety program forms, tasks, and updates
Perform other duties assigned by the Quality Assurance Manager and Assistant Manager
Assist with back-up for the Quality Assurance Specialist as necessary
Must be highly motivated, able to follow direction, and perform assigned work duties independently with minimal supervision
Must be able to speak, listen, and effectively communicate with team members both verbally and in writing
Must be able to work collaboratively with multiple departments and plant leadership
Strong organizational skills and ability to analyze and interpret technical information, mathematical concepts, and form conclusions
Commitment to gain a thorough understanding of company policies and procedures and supporting their application
Able to read, understand, and strictly follow written procedures for multiple controlled processes
Able to organize and coordinate multiple tasks and work under time constraints to meet deadlines
Involves collection, organization, processing, verifying, and filing of required paperwork
Accuracy, attention to detail, and excellent organizational skills a must
Lift up to 50 lbs and push or pull with up to 50 lbs. of force
Stoop, kneel, climb, or squat on an occasional basis
Use hands to grip, pinch, handle, reach, or feel on a frequent basis
Able to stand, walk, and sit for duration of shift
Able to work full time, approximately 45-50 hours/week, primarily day turn hours
Involves extensive keyboard operation and regular use of office equipment