Otis Elevator Company is searching for a highly motivated leader to provide direction, support, and leadership to a team of New Equipment project managers, while working to drive continuous improvement in our New Equipment Sales and Installation Processes. On a typical day you will: Lead a team of New Equipment project managers and focus on driving efficiency, cost containment, and customer satisfaction. Influence and promote a customer centric culture amongst the PM team to ensure First in Class customer service. Ensure adherence to the New Equipment Sales Installation Processes and verify timely execution of deliverables, and work with general managers to drive the weekly SIP meetings. Review awarded projects, triage, and distribute amongst team ensure proper project loading. Monitor project metrics for respective group, and work with general managers to develop action plans as needed. Oversight of contract activities from the project award stage to completion of the elevator and escalator installation of New Equipment and provide a progress review of projects to ensure that contract documents are consistent with the required scope of the project. Communicate directly with multiple representatives of the general contractors, owners, building managers, architects and designers, also State and Local authorities and regulatory agencies concerning project design, preparations, and scheduling of installation for the equipment. Collaborate with the internal sales staff, new equipment and/or New Equipment superintendents and senior leadership to ensure a successful project from both the financial and customer perspectives. Conduct job site visits and attend customer meetings as needed. Oversee customary construction process duties that include managing billing, consultant and contractors’ payments, processing RFIs and optimizing change order opportunities, as well as maximizing project cash coverage. Ensure kick off meetings and target hours assigned prior to start of the project. Provide on-going training, development, and leadership to the New Equipment project management team. Consult with the regional New Equipment operational leaders, New Equipment superintendents, mechanics and adjusters regarding problems encountered throughout the New Equipment Sales and Installation process to drive continuous improvement
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Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees