Lead Program Manager

natgridProd • City of Syracuse, NY

7d • $124,000 - $146,000

About The Position

National Grid is hiring an Lead Program Manager, Technology Innovation for our Energy Efficiency & Clean Programs department in Waltham, MA.

Every day we deliver safe and secure energy to homes, communities, and businesses. We are there when people need us the most. We connect people to the energy they need for the lives they live. The pace of change in society and our industry is accelerating, and our expertise and track record put us in an unparalleled position to shape the sustainable future of our industry. To be successful, we must anticipate the needs of our customers, reducing the cost of energy delivery today and pioneering the flexible energy systems of tomorrow. This requires us to deliver on our promises and always look for new opportunities to grow ourselves and our business. Job PurposeAs electrification accelerates and distributed energy resources (DERs) expand, National Grid is scaling customer‑sited flexibility solutions that improve grid reliability, enable clean energy integration, support beneficial electrification, and manage system constraints. The Lead Program Manager, DER Flexibility Products, will guide delivery and evolution of core flexibility initiatives, including a commercial new construction grid-interactive building demonstration and a residential virtual power plant (VPP) pilot. The candidate will support the design of scalable solutions that leverage customer and developer resources to ensure operational reliability and expand access to flexible energy options.

Requirements

• Bachelor’s degree in Engineering, Environmental Science, Energy Management, Business, Economics, or a related field. Master’s degree preferred.
• 5–7 years of program management experience in the energy sector, with demonstrated experience leading cross‑functional initiatives, customer‑facing DER programs, or pilot deployments involving DERs.
• Knowledge of DER technologies and associated systems, including how customer assets are dispatched by distributed energy resource management systems, and utility regulatory environments.
• Strong analytical, communication, and leadership capabilities; proficiency with Microsoft Office and project‑management tools.
• Ability to collaborate effectively across engineering, regulatory, and customer‑facing teams; strong customer and market awareness related to flexible DER adoption
• Ability to travel within MA and domestically, as needed.

Responsibilities

• Lead end-to-end delivery, execution, and refinement of DER flexibility pilot programs; translate program learnings into scaled future standard offerings.
• Coordinate cross‑functional implementation with engineering, regulatory, customer programs, digital, procurement, and operations teams; manage vendor relationships, project timelines, customer qualification workflows, and integration activities to ensure smooth execution.
• Engage customers, developers, and stakeholders to identify project opportunities, support customer readiness, define participation requirements, and communicate operational expectations and benefits.
• Support regulatory filings, reporting, and cost‑recovery documentation; contribute to commercialization strategy, KPI development, performance tracking, and continuous improvement across flexibility offerings.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager