LEAD PROGRAM INTAKE SPECIALIST

TRI-COUNTY COMMUNITY ACTION AGENCYBridgeton, NJ
3d$20 - $20

About The Position

DEPARTMENT: Intake Specialist (1) SUPERVISOR: Lead Program Coordinator JOB FUNCTION: Process and schedule clients lead-based paint hazard audits and perform routine office tasks. ESSENTIAL FUNCTIONS: Process clients placing information in system and determining income eligibility Coordinate with Program Manager and Program Coordinator in scheduling all appointments for initial lead testing Attend outreach events Follow up with clients for missing documents Assist Program Coordinator in contacting risk assessors and contractors Answer incoming phone calls; processing reports and other documents, when necessary; basic filing; Attend required conferences and training sessions. The preceding examples are representative of the assignments performed by this position and are not intended to be all-inclusive.

Requirements

  • Valid driver's license
  • High school diploma or GED
  • Intermediate computer skills
  • Ability to use office equipment
  • Customer service and telephone skills

Responsibilities

  • Process clients placing information in system and determining income eligibility
  • Coordinate with Program Manager and Program Coordinator in scheduling all appointments for initial lead testing
  • Attend outreach events
  • Follow up with clients for missing documents
  • Assist Program Coordinator in contacting risk assessors and contractors
  • Answer incoming phone calls
  • Processing reports and other documents, when necessary
  • Basic filing
  • Attend required conferences and training sessions
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