Lead Product Manager

Big Leap Health•New York City, NY

34d•$160,000 - $210,000•Hybrid

About The Position

Big Leap Health is an AI-enabled platform redefining breakthrough behavioral healthcare with our business-in-a-box offering. We partner with clinics across the country who are starting, growing and optimizing their interventional psychiatry practices — combining technology, clinical & operational expertise, and deep payer relationships to make high-quality mental healthcare more accessible. These aren't just treatments; they're gateways to resilience, empathy, hope, and strength. We’re building the infrastructure layer for the next generation of in-person behavioral health — replacing administrative chaos with a connected, data-driven operating system that helps practices focus on what matters: patients. We’ve raised $9M+ from top VCs and angels, have dozens of customers across the country and are rapidly growing. We’re hiring a Lead Product Manager to own the roadmap for the platform that powers our entire business, from patient eligibility and AI workflow automation to billing and outcomes tracking. You’ll translate complex healthcare workflows into elegant, intuitive systems. You’ll work closely with engineering, design, operations, and clinical partners to deliver real value to clinics and patients — fast. Reporting directly to the CEO, this role is perfect for a hands-on, execution-minded PM who thrives in ambiguity and wants to help build a category-defining product from the ground up.

Requirements

5–10 years of product management experience, including as a full-time employee at an early-stage startup (Seed → Series B).
Proven track record building or scaling complex, data-driven systems.
Experience in healthcare tech, fintech, or workflow automation.
Comfort working in a hybrid (NYC) environment with close collaboration across disciplines.
You’re both strategic and tactical, equally at home in a roadmap discussion or in Figma/Notion refining UX copy.
You thrive on clarity through execution: you’d rather ship and iterate than debate hypotheticals.
Passionate about improving how mental healthcare is delivered in the real world.

Responsibilities

Own the platform roadmap by prioritizing and delivering features across our clinic administration operating system including eligibility, revenue cycle and patient management workflows.
Translate real-world complexity into clarity: Deeply understand the complex clinic operations and payer constraints that drive interventional psychiatry treatments, then design scalable solutions.
Collaborate with engineering, ops, and the CEO to define problems, shape solutions, and ship high-impact releases.
Ideate and drive delivery of new AI products & features as we continue to scale our company.