Lead Product Manager

Humana

3d • Remote

About The Position

Become a part of our caring community Healthcare Quality Reporting & Improvement (HQRI) delivers integrated risk adjustment (RA) and quality (Stars) solutions that leverage data and technology to empower members, providers, and Humana. Additionally, HQRI leads cross-enterprise EMR interoperability efforts. HQRI Technology & Analytics (HTA) has recently launched a new organization dedicated to technical solutions that help support and connect across these member and provider focused efforts. HTA’s new Member & Provider Analytics organization (MPA) is developing a new model of delivery by incorporating principles of Large-Scale Scrum, dedicated Partnership Leaders, and collective Product Ownership. MPA operates with a spirit of shared success whereby our ability to help business partners maximize the effectiveness and accuracy of their programs yields better member care, health outcomes, provider partnerships and the financing of benefits for Medicare Advantage beneficiaries. The Lead Product Manager operates as one of MPA’s Partnership Leaders and serves as part of our collective leadership team. This role enables the blended prioritization and orchestration across MPA’s development teams to create value that is aligned with departmental strategic priorities and support associate culture & development. By creating integrated solutions that serve the needs of operational and performance management we equip a variety of users to be more efficient and effective at their work – actions driven by meaningful data. You will have primary accountability as a dedicated liaison to a portfolio of HQRI business groups that are supported by MPA and manage their product suite.

Requirements

• Bachelor’s Degree and/or 5 or more years of experience in a technology related role (business intelligence, data science, software engineering, or similar).
• 3 or more years of project, people and/or partner leadership experience
• Relationship focused – proven ability to build productive relationships with associates, leadership peers and partners
• Proven stakeholder facilitation and ability to translate business needs into usable solutions with measurable outcomes
• Integrity – committed to ethical actions and decisions
• Resilient – effective at encouraging and motivating teammates to persist in adversity, pursues progress when challenged
• Collaborative – prefers working and leading as part of a group
• Solutions oriented – critical thinker that can identify and resolve challenges to accomplish larger objectives
• Relevant experience in leading product design in translating data analytics into visualization tool, product delivery, and demonstrated delivery ownership
• Experience delivering analytic experiences in reporting and visualization tools

Nice To Haves

• Previous experience with and knowledge around the CMS Stars and/or Risk Adjustment programs
• Experience with CMS Stars regulatory cycles
• Experience operating as part of a collaborative leadership team
• Broad understanding of our businesses and connectedness to key Humana constituent areas
• Knowledge of Humana's internal policies, procedures, and systems
• Must be passionate about contributing to an organization focused on continuously improving associate experiences and business outcomes

Responsibilities

• Support team management of MPA’s Stars analytics portfolio
• Establish and uphold the goals/expectations that support the fulfillment of culture and business objectives
• Develop and execute partnership strategies that align MPAs technical capabilities with the strategic needs of our business as analytics partner liaison / Stars strategy consultant
• Build strong relationships with key stakeholders to foster collaboration, drive innovation, and ensure shared success
• Expose connections and identify opportunities that will allow us to rethink our existing “product portfolio” to best serve our diverse business partners
• Facilitate meetings and discussions to establish and ensure alignment on priorities, expectations, and measures of success
• Provide and receive feedback that is delivered constructively to improve the effectiveness of our associates, teams, and organization
• Use your skills to make an impact

Benefits

• Compensation and Financial Security — Our pay philosophy is designed to motivate and reward associates for their skills and contributions to the company. We provide options to help you plan for your future and protect your assets: Competitive base pay, Recognition pay, 401(k) retirement savings plan with company match.
• Your Whole Health — Humana's health products and services are designed to encourage personal wellness and smart healthcare decisions for you and your family: Medical, dental, and vision benefits, Health plan incentives, Paternity leave, etc.
• Work Perks — Humana knows your life extends outside of work. We have many options to support your interests and needs. Some departments have the flexibility to allow associates to work from home, and we offer all associates: Paid time off, holidays, volunteer time, jury duty pay, Associate charity matching program, Discount programs with major retailers, etc.
• Grow With Us — Humana provides growth and career opportunities that can help you develop your skills and build your future with the organization: Internal and external learning events, Tuition assistance, Inclusion and diversity training, etc.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees