Lead Product Manager - Technical

Mastercard • New York, NY

4d

About The Position

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Lead Product Manager - Technical Who is Mastercard? Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all. Overview The Mastercard Software Builders Experience (MSBX) team is looking for a Product Manager-Technical to drive the transformation of developer experience across Mastercard. In this role you will advocate for our Software Engineers, Operations and others by talking to them and understanding their use cases and pain points, work they do, things they care about the most, tools they use day to day, etc. Understand the journey and user experience to enable them to rapidly develop, deploy, and scale their applications across multiple platforms. Work closely with the engineering teams to roll out the platform capabilities that our internal customer's desire. Identify and gather key metrics to track product usage, quality, and satisfaction and make decisions about product roadmap and prioritization.

Requirements

• Bachelor's degree in computer science or a related technical field.
• Strong technical foundation (SDLC, CI/CD, cloud infrastructure, etc.)
• Extensive experience leading the development and launch of complex products and technologies at scale.
• Proven ownership of product vision, go-to-market strategy, and leadership of cross-functional design and technical discussions.
• Demonstrated success creating and owning long-term product roadmaps while partnering closely with engineering, design, and business stakeholders.
• Hands-on experience defining and scaling cloud-native software products as part of a large-scale cloud platform.
• Demonstrated ability to operate with a high degree of independence and autonomy, setting direction in ambiguous environments.
• Strong track record of data-driven decision-making and applying continuous improvement methodologies across teams and initiatives.
• Exceptional stakeholder management skills, with the ability to influence across organizations without direct authority.
• Strong experience with agile delivery methodologies (e.g., Scrum, Rally), including setting standards and driving execution rigor.
• Executive-level communication skills, with the ability to clearly and authentically communicate complex ideas to senior leaders, peers, and engineering teams.

Responsibilities

• Serves as a senior technical product leader, partnering with Software Engineers, and other stakeholders to drive product strategy and execution.
• Owns the end-to-end vision, roadmap, and delivery of complex technical products, aligning long-term business objectives with scalable technical solutions.
• Leads requirements definition by translating ambiguous business and customer needs into well-defined features, user stories, and acceptance criteria.
• Sets prioritization standards and governs backlog health across initiatives, ensuring engineering teams are consistently supported with high-quality, execution-ready work.
• Acts as a domain authority, developing deep expertise and influencing product direction beyond the scope of individual projects or teams.
• Champions platform thinking by driving reuse of foundational building blocks and establishing best practices that accelerate delivery and innovation.
• Mentors and influences other product managers, raising the bar on product quality, technical rigor, and customer impact.
• Accountable for ensuring features and associated documentation are clear, scalable, and easily consumable by partner engineering teams.
• Demonstrated success building durable organizational relationships, partnering effectively across teams, and earning trust and respect through technical and product leadership.

Benefits

• Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more.
• Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees