Lead Product Manager- Technical

Mastercard • O'fallon, MO

2d

About The Position

Lead Product Manager – Technical Who is Mastercard? We work to connect and power an inclusive, digital economy that benefits everyone, everywhere, by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships, and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation, and delivers better business results. Technology at Mastercard What we create today will define tomorrow. Revolutionary technologies that reshape the digital economy to be more connected and inclusive than ever before. Safer, faster, more sustainable. And we need the best people to do it. Technologists who are energized by the challenges of a truly global network. With the talent and vision to create the critical systems and products that power global commerce and connect people everywhere to the vital goods and services they need every day. Working at Mastercard means being part of a unique culture. Inclusive and diverse, a rich collaboration of ideas and perspectives. A place that celebrates your strengths, values your experiences, and offers you the flexibility to shape a career across disciplines and continents. And the opportunity to work alongside experts and leaders at every level of the business, improving what exists, and inventing what’s next. Payment Enablement Program The Payment Enablement program provides a suite of value-added switching services to each qualified transaction processed by Mastercard, increasing the security, accessibility, and simplicity of data for participating customers. We are an agile development organization with teams distributed globally across technology hubs in the U.S. and India.

Requirements

• Like to dive deep into the operational characteristics of the product
• Demonstrated ability to operate with complete independence and autonomy
• Experience defining and building cloud-native software products as a platform at scale
• Proven track record of data driven decision making and applying continuous improvement methodologies across your team
• Can debate the product merits with business teams, architects, engineers, and designers to make the right trade-off decisions
• Experience in agile delivery methodologies (scrum, Kanban, etc.)
• Can communicate to executives, peers, and staff with impact, eloquence, and authenticity
• Ensures features and associated documentation are clear and easily consumable by other engineering teams.
• Demonstrated experience building organizational relationships, partnering with, and influencing teams while commanding the respect of the individuals on the team
• Bachelor's degree in software engineering, computer science, information technology or related discipline preferred, or equivalent work experience

Responsibilities

• Owns the working backwards document and vision for feature releases
• Identifies gaps and charters new platform capabilities as required
• Has visibility into the design of the user experience
• Determines release goals for the platform and prioritizes assigned features according to business and platform value, adjusting throughout implementation as needed
• Identifies issues that will keep the platform features from delivering on time and/or with the desired requirements and communicates to leadership
• Works with internal teams and customer service to identify, classify, and prioritize feature-level customer issues
• Develops and implements new metrics into measurement techniques; works with development teams to develop reports to monitor them
• Independently identifies and researches anomalous performance; escalates findings to senior management
• Coordinates internal forums to collect and identify feature-level development opportunities
• Identifies feature risks from business and customer feedback and in-depth analysis of operational performance, shares with senior leadership
• Reviews product demo with the development team against acceptance criteria for the feature set
• Prepares launches and monitors platform performances, adoption, and operational health for feature sets
• Stays aligned with GTM plans for the feature set
• Establishes a network of resources within the organization
• Mentoring team members and assisting with candidate selection and onboarding

Benefits

• Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more.
• Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees