Lead Product Designer

Miter•San Francisco, CA

21d•Hybrid

About The Position

At Miter, we’re on a mission to help construction contractors build with confidence. If we’re successful, we’ll make it easier and faster to build critical physical infrastructure - roads, bridges, utilities, data centers, housing, etc. For decades, construction and field services contractors have had to run their businesses on outdated software: clunky, on-premise systems created in the 1980s and 1990s. That’s where Miter comes in. We’re using AI and embedded payments to rebuild the core HR, finance, and operations systems that underpin our physical economy. Using Miter, contractors like Marathon Electrical, W.J. O’Neil, and Truebeck Construction are building stronger teams, controlling job costs, and accelerating jobsite execution. This idea is resonating. Since we launched in 2021, we’ve grown to thousands of customers and tens of millions in ARR, making us one of the fastest growing vertical software companies ever. To double-down on our momentum, we’ve raised $50M+ from top investors (Bessemer, Coatue, and Battery) who share our belief that we’re just getting started. Hybrid vs. Remote Approach: We believe the magic of Miter comes from working side by side. We also believe in work flexibility. For roles that are listed as hybrid, our approach is 3 days a week in the office giving us the chance to connect, brainstorm, and build stronger relationships. If you live within a reasonable commute to either our New York City or San Francisco offices, we ask that you work in our hybrid approach. Otherwise, for roles listed as remote or in other cities where we don't have an office location, there is no requirement to work in our hybrid approach. We do travel a few times a year for onboarding, company wide, and team specific offsites! About the Team & How We Work: As a Lead Product Designer at Miter, you’ll have significant ownership over the design of core workflows and experiences across our platform. You’ll play a central role in shaping product direction, with the autonomy to identify problems, set priorities, and drive solutions that meaningfully impact how contractors run their businesses. You’ll work closely with product and engineering to design simple, intuitive experiences on top of complex enterprise systems. We value clarity, speed, and craftsmanship, and expect designers to bring strong product thinking and user-first instincts to every decision. This role is deeply customer-facing. You’ll spend time with contractors, payroll admins, and field teams to understand real-world workflows and translate that insight into thoughtful, practical design.

Requirements

5+ years of experience as a Product Designer working on complex B2B SaaS or enterprise software products
Strong product thinking skills with a proven ability to simplify complex workflows and systems
Experience conducting user research and speaking directly with customers to inform design decisions
A high degree of ownership and initiative—you’re comfortable finding problems, defining scope, and driving solutions independently
Excellent collaboration and communication skills, with the ability to work closely with product and engineering partners

Responsibilities

Own design across multiple product areas, driving end-to-end workflows from problem discovery through execution and iteration
Proactively identify usability gaps, workflow friction, and opportunities to simplify complex HR, payroll, and operational experiences
Partner closely with Product Managers and Engineers to translate ambiguous problems into clear, intuitive product solutions
Conduct user research, customer interviews, and usability testing to ground design decisions in real customer needs
Design simple, scalable, and user-friendly experiences for complex B2B SaaS workflows, cutting unnecessary steps and reducing cognitive load

Benefits

Competitive Compensation: We offer competitive (well above “market”) salary, commission, and equity packages.
Medical Insurance: Comprehensive medical, dental, FSA, vision plans to suit you and your family’s needs.
401(k) Retirement Plan: Company-matched contributions to help you plan for your future.
Unlimited PTO: Take the time you need to recharge and be your best self.
Parental Leave: Generous 16-week paid leave for all parents, including adoptive and foster parents.
Learning & Development: We offer every employee an annual educational allowance to explore external professional development.
Office Extras: Snacks, coffee, lunch, and commuter benefits for in-office Mitosaurs.
Community: Multiple company-wide and team-specific offsites per year.

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