Lead Product Analyst

WINDSOR FASHIONS LLC • Santa Fe Springs, CA

2d • Onsite

About The Position

We are looking for a Lead Product Analyst to serve as the primary bridge between our business partners and our IT/Engineering teams. As the first point of contact for stakeholders, you are the intake owner, requirements architect, and strategic voice ensuring mobile and eCommerce initiatives move from vision to execution with clarity and confidence. You are an active facilitator—translating business goals into well-structured implementation strategies and surfacing edge cases before they become technical blockers.

Requirements

• Deep experience with retail mobile apps
• Understanding of how digital and in-store touchpoints interact (unified profiles, clienteling, QR/POS integration)
• Ability to help stakeholders define the logic behind rewards, segmentation, and tailored experiences
• Comfortable managing third-party relationships across platform vendors and integration partners

Nice To Haves

• hands-on Tapcart experience
• Operate with a "Yes, and..." posture—validating stakeholder energy while providing the technical context to refine ideas. View IT as a primary source of enablement for the brand, not a gate.
• Take pride in the quality of your implementation strategy and the velocity of delivery. Don't wait for perfect input; be comfortable drafting strawman proposals to drive sharper conversations.
• Take real technical constraints and communicate them to non-technical partners in a way that feels collaborative, not limiting.

Responsibilities

• Act as the primary interface for new projects, enhancements, and issue reports. Distinguish actionable requests from discovery-phase tickets, route appropriately, and maintain intake discipline.
• Proactively draft business requirements to accelerate alignment. Interrogate messy or incomplete requests to help stakeholders identify gaps, edge cases, and dependencies before sprint planning.
• Own the technical roadmap and prioritization logic for our mobile app (Tapcart). Manage the vendor relationship, coordinate integrations, and drive forward momentum on active initiatives.
• Deliver a well-scoped, stakeholder-aligned requirements package to the Delivery & QA lead. Maintain a tight feedback loop with the delivery team to monitor scope changes and prevent strategic misalignment during sprints.
• Drive regular grooming sessions to ensure tickets are actionable, sequenced, and aligned with business priorities. Surface tradeoffs to leadership and actively recommend prioritization rather than just presenting lists.
• Identify missing links in requests, make informed assumptions, and keep the team moving.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees