Lead Product Analyst - Premium

Scribd•San Francisco, CA

6d•$117,000 - $221,000•Hybrid

About The Position

At Scribd Inc. (pronounced “scribbed”), our mission is to spark human curiosity. Join our team as we create a world of stories and knowledge, democratize the exchange of ideas and information, and empower collective expertise through our four products: Everand, Scribd, Slideshare, and Fable. This posting reflects an approved, open position within the organization. We support a culture where our employees can be real and be bold; where we debate and commit as we embrace plot twists; and where every employee is empowered to take action as we prioritize the customer. When it comes to workplace structure, we believe in balancing individual flexibility and community connections. It’s through our flexible work benefit, Scribd Flex, that employees – in partnership with their manager – can choose the daily work-style that best suits their individual needs. A key tenet of Scribd Flex is our prioritization of intentional in-person moments to build collaboration, culture, and connection. For this reason, occasional in-person attendance is required for all Scribd Inc. employees, regardless of their location. So what are we looking for in new team members? Well, we hire for “GRIT”. The textbook definition of GRIT is demonstrating the intersection of passion and perseverance towards long term goals. At Scribd Inc., we are inspired by the potential that this can unlock, and ask each of our employees to pursue a GRIT-ty approach to their work. In a tactical sense, GRIT is also a handy acronym that outlines the standards we hold ourselves and each other to. Here’s what that means for you: we’re looking for someone who showcases the ability to set and achieve G oals, achieve R esults within their job responsibilities, contribute I nnovative ideas and solutions, and positively influence the broader T eam through collaboration and attitude. About the Team The mission of the Data & Analytics team is to ensure the entire company understands business performance and trends, and to empower all business teams to make good decisions with data. The Growth organization focuses on driving sustainable subscriber and user growth across Scribd’s ecosystem, including Scribd, Everand, Slideshare, and Fable. We work to improve how users discover, sign up for, activate, and retain value across our products. Our work spans acquisition, activation, retention, and monetization, with a deep emphasis on data quality, measurement, and experimentation. About The Role The Lead Product Analyst, Premium will play a critical role in shaping how we understand, measure, and optimize the end-to-end product experience across Scribd’s Premium portfolio, including the Everand and Fable apps. You are a strategic, technically strong analytics leader who partners deeply with Product Managers to influence product direction, experimentation strategy, and measurement frameworks. You bring a strong point of view on experimentation, instrumentation, and metric design, and understand how to connect user behavior to business outcomes in subscription-based products. You are equally comfortable defining analytics foundations (event standards, tracking taxonomies, data quality) and synthesizing insights into clear narratives that guide decision-making. You act as a trusted thought partner to PMs, helping teams stay aligned on what success looks like and how progress is measured across both apps.

Requirements

3+ years of experience in product analytics, ideally within a consumer-facing or subscription-based product environment.
Advanced proficiency in SQL and Python or R for data analysis, experimentation support, and insight generation.
Strong experience with experimentation design and analysis, including hands-on use of external experimentation platforms (e.g., Statsig or similar tools).
Deep experience building and maintaining dashboards in BI tools such as Looker, including working with LookML and defining trusted metrics.
Experience working with modern data warehouses such as Databricks, including collaborating with Data Engineering on modeling, performance, and reliability.
Proven experience defining event schemas, instrumentation standards, and tracking taxonomies in partnership with Engineering teams.
Strong understanding of funnel analysis, feature measurement, cohort analysis, and post-launch evaluation.
Ability to synthesize complex analyses into clear, actionable insights and communicate them effectively to PMs, engineers, and leadership.
Bachelor’s degree in a quantitative field such as Statistics, Mathematics, Computer Science, or Economics (Master’s degree a plus).

Responsibilities

Own end-to-end product analytics for the Premium experience across Everand and Fable, spanning activation, engagement, monetization, retention, and cancellation.
Serve as a strategic thought partner to PMs, influencing product strategy through experimentation insights, funnel analysis, and feature-level measurement.
Design and lead end-to-end experimentation frameworks for Premium initiatives, including hypothesis generation, test design, metric definition, analysis, and executive-ready readouts.
Partner with Product and Data Science to establish experimentation best practices, success criteria, and statistical rigor, including the use of external experimentation platforms (e.g., Statsig or similar).
Define and maintain standardized instrumentation and event taxonomy frameworks across Premium surfaces, partnering closely with Engineering to ensure consistent, high-quality data collection.
Measure and evaluate the performance of new feature launches through clear input and output metrics, post-launch analysis, and iteration recommendations.
Build and maintain scalable dashboards and reporting frameworks in Looker and Databricks to track Premium health, product KPIs, and weekly business metrics.
Conduct deep-dive funnel, cohort, and behavioral analyses to identify friction points and opportunities across both apps.
Track progress against key product goals, ensuring alignment between inputs (feature adoption, engagement signals) and outputs (retention, revenue, LTV).
Present insights regularly in metrics forums and product reviews, helping teams maintain a shared, end-to-end view of Premium performance.
Ensure data quality, governance, and visibility across tracking systems, improving confidence in decision-making.
Mentor analysts and help establish best practices for product analytics, experimentation, and measurement standards across the Premium pillar.

Benefits

Healthcare Insurance Coverage (Medical/Dental/Vision): 100% paid for employees
12 weeks paid parental leave
Short-term/long-term disability plans
401k/RSP matching
Onboarding stipend for home office peripherals + accessories
Learning & Development allowance
Learning & Development programs
Quarterly stipend for Wellness, WiFi, etc.
Mental Health support & resources
Free subscription to the Scribd Inc. suite of products
Referral Bonuses
Book Benefit
Sabbaticals
Company-wide events
Team engagement budgets
Vacation & Personal Days
Paid Holidays (+ winter break)
Flexible Sick Time
Volunteer Day
Company-wide Employee Resource Groups and programs that foster an inclusive and diverse workplace.
Access to AI Tools: We provide free access to best-in-class AI tools, empowering you to boost productivity, streamline workflows, and accelerate bold innovation.