lead platform engineer
About The Position
Contribute to the ongoing evolution, reliability, and operational excellence of the internal platform, including improvements to automation, documentation, tooling, and workflows. Support engineering teams by troubleshooting platform issues, advising on best practices, and helping remove blockers throughout their development and delivery lifecycle. Participate in oncall operations and contribute to continuous improvement efforts that strengthen resiliency and reduce operational friction. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or protected veteran status, or any other characteristic protected by law. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances. [CM1]
Requirements
- Experience operating Kubernetes (EKS or similar) or other distributed systems in production
- Experience with observability tools (e.g., Datadog, New Relic, Splunk, or similar)
- Experience working with YAML configurations
- Experience implementing CI/CD and GitOps patterns using tools like GitHub Actions, Azure DevOps, and Argo CD to automate secure, reliable application and infrastructure delivery.
- Experience supporting enterprise systems in an on-call or 24×7 operational environment
- Experience communicating technical topics to leadership teams
- Experience with Helm for packaging or deploying Kubernetes applications
- Hands-on Datadog experience (APM, dashboards, logs, alerts, monitors)
- Experience with PagerDuty or similar incident response tools
- Handson experience designing and operating CI/CD and GitOps delivery pipelines using tools such as GitHub Actions, Azure DevOps, Jenkins, and/or Argo CD, including automated testing and security scanning
- Experience developing internal platform tooling or self-service automation pathways
- Background in customer success or platform success enablement
- Experience influencing platform or product direction based on customer engagement insights
Responsibilities
- Contribute to the ongoing evolution, reliability, and operational excellence of the internal platform
- Support engineering teams by troubleshooting platform issues
- Advise on best practices
- Help remove blockers throughout their development and delivery lifecycle
- Participate in oncall operations
- Contribute to continuous improvement efforts that strengthen resiliency and reduce operational friction
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
