LEAD PHARMACY TECH
About The Position
The Lead Pharmacy Technician supports the daily operations of the outpatient pharmacy under the supervision of a licensed pharmacist by overseeing technician workflow, coordinating staffing and training, and ensuring compliance with regulations and quality standards. This role serves as a liaison between pharmacy technicians, pharmacists, and management, promoting efficient, high-quality, and patient-centered care by optimizing outpatient and transitions-of-care pharmacy services in alignment with institutional goals and federal regulations.
Requirements
- High school diploma or equivalent required; Associate degree or completion of a pharmacy technician training program preferred
- Licensure as a Pharmacy Technician with the Mississippi State Board of Pharmacy required
- Effective leadership abilities, with the aptitude to motivate and guide a team towards achieving common goals
- Exceptional customer service skills and the ability to communicate effectively with patients, healthcare professionals, and colleagues
- Strong knowledge of prescription medications, pharmaceutical calculations, and insurance billing procedures
- Proficiency in pharmacy software systems and computer literacy for maintaining accurate records and performing data entry
- Ability to multi-task and adapt in a fast-paced healthcare environment
Nice To Haves
- Minimum 3 years of experience as a pharmacy technician
- Experience in an outpatient or retail setting preferred
- Familiarity with pharmacy systems (e.g., Epic, QS/1) and 340B platforms (e.g., Cervey)
- Certified Pharmacy Technician (CPhT) is a plus
Responsibilities
- Supervise and lead on daily activities of pharmacy technicians in the outpatient setting
- Assist in hiring, training, scheduling, and performance evaluation of pharmacy technician staff
- Ensure compliance with state and federal pharmacy laws and safety guidelines, including HIPAA regulations and pharmacy policies
- Ensure compliance with 340B program requirements in coordination with the pharmacy’s 340B Analyst
- Act as a resource for staff regarding workflow optimization, problem-solving, and quality assurance
- Assist in the implementation and execution of pharmacy policies, procedures and services to improve operational efficiency and patient satisfaction
- Ensure all dispensing systems and other pharmacy equipment are functioning properly
- Troubleshoot issues related to workflow delays, system problems, claim adjudications, or patient concerns and escalate as needed
- Run Meds-to-Beds reporting monthly and maintain data on Meds-to-Beds usage, cost, and revenue
- Assist patients, including long term care residents, with Medicare Part D plan options and participation
- Collaborate closely with other healthcare professionals to optimize patient care and outcomes
- Contribute to a positive work environment by fostering teamwork, open communication, and continuous improvement initiatives
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
Number of Employees
1,001-5,000 employees
