Lead Patient Access Representative- Full Time- Evenings- Overlook Medical Center
About The Position
Responsible for patient-facing registration and other associated tasks like information collection, validation, and requisitioning of orders and services. Participates in Insurance-related tasks including, but not limited to verification, collection of co-payments, and collection of associated paperwork. Ensures compliance with regulatory requirements and hospital policies and protocols. Acts as a liaison between patients, providers, payers, and other related stakeholders for all post-care matters related to account resolution. Serves as a lead, facilitates and coordinates the work with subordinates, and provides performance documentation to the supervisor.
Responsibilities
- Obtains and verifies patient information for registration.
- Maintains contact with third-party payers to determine reasons for outstanding claims and communicates to facilitate speedy payment of claims.
- Requests payment of financial dues from patient or guarantor.
- Obtains federally required and hospital related consents in a timely manner.
- Reconciles daily bank bags and posts dues collected and/or data entry or charge codes within the financial system.
- Ensures compliance with Health Insurance Portability and Accountability Act (HIPAA) and works in various patient settings and locations.
- Implements process improvement techniques where necessary and ensures compliance with protocols and regulatory requirements.
- Guides junior staff and assumes department leadership in the absence of the supervisor.
- Performs other related duties as assigned.
Benefits
- Medical, Dental, Vision, Prescription Coverage (22.5 hours per week or above for full-time and part-time team members)
- Life & AD&D Insurance.
- Short-Term and Long-Term Disability (with options to supplement)
- 403(b) Retirement Plan: Employer match, additional non-elective contribution
- PTO & Paid Sick Leave
- Tuition Assistance, Advancement & Academic Advising
- Parental, Adoption, Surrogacy Leave
- Backup and On-Site Childcare
- Well-Being Rewards
- Employee Assistance Program (EAP)
- Fertility Benefits, Healthy Pregnancy Program
- Flexible Spending & Commuter Accounts
- Pet, Home & Auto, Identity Theft and Legal Insurance
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
