Lead Patient Access Representative

San Antonio Regional Hospital • Upland, CA

29d • $23 - $32

About The Position

Under supervisory direction, the Lead serves as a department resource to registration and financial counseling staff, leads by example and pursues goals under the direction of management. The Lead demonstrates outstanding registration, communication and teamwork skills.

Requirements

• High School Diploma or GED preferred.
• Two years previous work-related experience in a physician, medical office and/or hospital registration and/or financial counseling setting with insurance verification, collections and/or billing required.
• Attention to detail, excellent verbal and written communication skills with an ability to communicate effectively and tactfully with staff, patients/guarantors, insurance companies, physicians and all others.
• Ability to follow directions as outlined and comprehend complex issues.
• Good English speaking skills, spelling, reading and mathematical skills.
• Strong computer skills to include Microsoft Office.
• Ability to work independently and exercise independent judgment at times of need.
• Mature, dependable and conscientious.
• Maintains confidentiality at all times.
• Use of computers, with the ability to utlize a variety of software programs as needed.
• Also ten key, copy machine, fax machine and credit card device.
• Must be able to perform the essential physical requirements of the job.

Nice To Haves

• Leadership and/or Supervisory experience and college degree or other evidence of continuing education is preferred.
• Bilingual preferred.

What This Job Offers

• Job Type: Full-time
• Industry: Hospitals
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees