Lead Patient Access Representative Neurosurgery

Ascension • Jacksonville, FL

2d • Onsite

About The Position

Ascension is a leading nonprofit Catholic health system with a culture and associate experience grounded in service, growth, care and connection. We empower our 99,000+ associates to bring their skills and expertise every day to reimagining healthcare, together. Recognized as one of the Best 150+ Places to Work in Healthcare and a Military-Friendly Gold Employer, you’ll find an inclusive and supportive environment where your contributions truly matter.

Requirements

• High School diploma equivalency with 1 year of experience OR 2 years of applicable cumulative job specific experience required.
• Note: Required professional licensure/certification and 1 year of experience can be used in lieu of education, if applicable.

Responsibilities

• Leads, schedules, and optimizes the productivity of assigned patient registration staff.
• Manages departmental resources, including staff scheduling and ordering/maintaining supplies.
• Oversees the confirmation of insurance coverage, determining the need for, and obtaining, pre-authorizations for scheduled procedures.
• Determines and communicates patient financial responsibility, coordinating with patients and practitioners regarding coverage and authorization status.
• Stays current on insurance company changes and updates, ensuring staff are informed and compliant.

Benefits

• Comprehensive health coverage: medical, dental, vision, prescription coverage and HSA/FSA options
• Financial security & retirement: employer-matched 403(b), planning and hardship resources, disability and life insurance
• Time to recharge: pro-rated paid time off (PTO) and holidays
• Career growth: Ascension-paid tuition (Vocare), reimbursement, ongoing professional development and online learning
• Emotional well-being: Employee Assistance Program, counseling and peer support, spiritual care and stress management resources
• Family support: parental leave, adoption assistance and family benefits
• Other benefits: optional legal and pet insurance, transportation savings and more
• Benefit options and eligibility vary by position, scheduled hours and location. Benefits are subject to change at any time. Your recruiter will provide the most up-to-date details during the hiring process.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees