Lead Operations Technician, Supervisor (2nd shift)

MSD•Baton Rouge, LA

About The Position

Job Description Specific Responsibilities: Adheres to company’s business practices/ethics policies and Environment, Health, and Safety standards. Accomplishes department objectives by supervising staff, organizing, and monitoring work processes and coordinating Team’s activities in production. Training operators and track progress. Ensures production schedule is followed, and production priorities are achieved by employees. Sets priorities for operators, monitor attendance, productivity, and training to meet production goals. Talent management such us compensation planning, performance evaluation and talent growth framework. Responsible for time and attendance records in ADP, approve timecards for payroll, track vacation, sick leave, and any other employee leave approved by Sedgwick and using correct pay code. Controls and plans employee overtime. Works with employee relations to issue disciplinary actions, making sure employees adhere to company policies. Works closely with other departments to drive continuous improvement activities to produce quality products for our customers. Produces a daily report of shift production output and identify and address inefficiencies. Maintain Tier Board and KPI dashboard activities and reporting. Works closely with the technicians and reports any machine issues to request the prompt machine repair to accomplish production goals. Leads daily meetings with direct reports to discuss safety, production, and company policies. Leads monthly safety meetings with direct reports and promotes “Safety First” culture. Drives vision on safety by taking action to report unsafe processes or issues, completing incident/accident reports, and shares the findings within the department to promote continuous improvement regarding safety. Root Cause Analysis. Responsible for driving and implementing the company ways of working. Supports the diversity and inclusion strategies by promoting this culture within the team and during the hiring process. Implement strategies to improve performance of employees as well as effectiveness, engagement, accuracy and efficiency. Provide mentoring guidance to all subordinates, management or otherwise, across all aspects of their job function. Support the development of best practices, including completion of annual appraisals, individual development plans and succession planning. Evaluates the internal performance for all aspects of production and fulfillment operations and drives continuous improvement. Provides effective leadership to first line leadership with regard to performance management, skills development, attendance, communication and recognition. Supports the diversity and inclusion strategies by promoting this culture within the team and during the hiring process. Key Competencies: Ability to lead, coach, and monitor a team of 30-35 operators. Ability to work with all levels of business customers in a highly dynamic environment. Excellent organizational skills. Excellent written and verbal communication skills. Results driven with strong analytical and critical thinking skills. Ability to work independently with minimum supervision. Willingness and ability to work flexible working hours.

Requirements

High school Diploma required.
5 years of experience in manufacturing, distribution, operations environment.
Experience using Microsoft Office products, Excel knowledge required.
Experience with enterprise resource planning systems
Ability to work independently with minimum supervision.
Willingness and ability to work flexible working hours.
Excellent organizational skills.
Excellent written and verbal communication skills.
Results driven with strong analytical and critical thinking skills.

Nice To Haves

Bachelor’s degree or equivalent work experience preferred.
2 years of experience with SAP a plus.
Bi-Lingual English and Spanish is a plus.

Responsibilities

Adheres to company’s business practices/ethics policies and Environment, Health, and Safety standards.
Accomplishes department objectives by supervising staff, organizing, and monitoring work processes and coordinating Team’s activities in production.
Training operators and track progress.
Ensures production schedule is followed, and production priorities are achieved by employees.
Sets priorities for operators, monitor attendance, productivity, and training to meet production goals.
Talent management such us compensation planning, performance evaluation and talent growth framework.
Responsible for time and attendance records in ADP, approve timecards for payroll, track vacation, sick leave, and any other employee leave approved by Sedgwick and using correct pay code.
Controls and plans employee overtime.
Works with employee relations to issue disciplinary actions, making sure employees adhere to company policies.
Works closely with other departments to drive continuous improvement activities to produce quality products for our customers.
Produces a daily report of shift production output and identify and address inefficiencies.
Maintain Tier Board and KPI dashboard activities and reporting.
Works closely with the technicians and reports any machine issues to request the prompt machine repair to accomplish production goals.
Leads daily meetings with direct reports to discuss safety, production, and company policies.
Leads monthly safety meetings with direct reports and promotes “Safety First” culture.
Drives vision on safety by taking action to report unsafe processes or issues, completing incident/accident reports, and shares the findings within the department to promote continuous improvement regarding safety.
Root Cause Analysis.
Responsible for driving and implementing the company ways of working.
Supports the diversity and inclusion strategies by promoting this culture within the team and during the hiring process.
Implement strategies to improve performance of employees as well as effectiveness, engagement, accuracy and efficiency.
Provide mentoring guidance to all subordinates, management or otherwise, across all aspects of their job function.
Support the development of best practices, including completion of annual appraisals, individual development plans and succession planning.
Evaluates the internal performance for all aspects of production and fulfillment operations and drives continuous improvement.
Provides effective leadership to first line leadership with regard to performance management, skills development, attendance, communication and recognition.
Supports the diversity and inclusion strategies by promoting this culture within the team and during the hiring process.
Ability to lead, coach, and monitor a team of 30-35 operators.
Ability to work with all levels of business customers in a highly dynamic environment.